TourCMS community

For users of the TourCMS tour operator ecommerce platform

Latest Activity

Actief in Tsjechie replied to Artium Dostman's discussion add pictures to my options by TourCMS (add-ons)
"Hi Alex, We have the options online now. What we are really missing is the Option per_item_text. Can you add this one to the api? Thanks Luit"
7 hours ago
Actief in Tsjechie posted a discussion

new option setting needed: option depending on booking start date

Hi Alex,There is one option setting that we are missing in our practical daily use of TourCMS. It is the possibility to define how many days before starte date of the booking are needed to prepare a certain option. An example: canoe daytrip (Tour) with private guide (option). For planning of the guide we would minimally need lets say 2 days. A canoe trip without guide (self guided) we can make same day bookings.Another example: a certain discount (option) we can only apply to a booking if the…See More
Nov 14
Liam replied to Liam's discussion ATOL Certificate Compliance
"Thanks for the quick reply Ralph. This work around will have to do for now I think but such a such a shame flights can't be linked to the Tour. All our tours include flights and with a high number of bookings every day then the inevitable…"
Nov 13
Actief in Tsjechie replied to Artium Dostman's discussion add pictures to my options by TourCMS (add-ons)
"Hi Alex, OK we have a list with option id's (o_id) now to generate images. We have the option_id in the xml api. That's all fine. But somehow it makes no sence to use the short description (short_description) from the api…"
Nov 13
Paul posted a discussion

POODLE (SSL) update

As we have received a few queries through to the helpdesk on this, prompted by emails from payment gateways I thought I would post a quick update here on the forums.What is POODLE?A vulnerability was disclosed recently in in an old version of SSL (v3), the encryption technology used to create secure connections between websites. The bug has been named POODLE (short for "Padding Oracle On Downloaded Legacy") and could allow the plaintext of secure connections to be calculated by a network…See More
Nov 12
Alex Bainbridge replied to Artium Dostman's discussion add pictures to my options by TourCMS (add-ons)
"Hi Luit As you have developers, they could loop through your tours and grab the tour ids from here  http://www.tourcms.com/support/api/mp/tour_show.php Thanks! Alex"
Oct 30
Luke Scully replied to Luke Scully's discussion Today & Tomorrow Tab in Bookings
"Hi Alex, Thanks for looking into this.  Actually the tab's still not present as long as a channel filter is in place for the user. Thanks Luke"
Oct 28
Actief in Tsjechie replied to Artium Dostman's discussion add pictures to my options by TourCMS (add-ons)
"Hi Alex, Is there an easy way to generate a report with option id's? Thanks & regards, Luit"
Oct 28
Alex Bainbridge replied to Luke Scully's discussion Today & Tomorrow Tab in Bookings
"Hi Luke Could you have a look at this again now? We have made a tweak They should be able to see the tab - BUT not click through on the booking numbers (as there may be bookings not made by their channel) Thanks. Alex"
Oct 25
Paul replied to niloy saha's discussion what is lead in price
"Hi Niloy, Sorry, that could be clearer. A lead in price is a "From" price for a tour, e.g. when a customer is viewing a list of tours, they might see your tour is "From $99" or similar. Generally speaking you can leave that…"
Oct 24
Paul replied to niloy saha's discussion New To TourCMS
"Hi Niloy, Options tend to be used for ancillary items such as upgrades or add-ons. There are some guides on the following page, however if you are unsure how to set up something specific do…"
Oct 24
niloy saha posted discussions
Oct 24
Paul replied to Tilak Thapa's discussion Single sales channel - multi currency sale prices
"Hi Tilak, There's two things here: 1) The currency you use to take payment in, this is where switching between channels comes in 2) The currency you display on the rest of your website, this doesn't need to be the currency you actually…"
Oct 24
Tilak Thapa replied to Tilak Thapa's discussion Single sales channel - multi currency sale prices
"Namaste Alex, Thanks. I have visited the above link. It is still unclear for me. I have 2 channels (A channel in USD and B channel in EURO). As per the info at http://www.tourcms.com/support/setup/booking_engine/booking_engine_switcher.php, it…"
Oct 24
Alex Bainbridge replied to Tilak Thapa's discussion Single sales channel - multi currency sale prices
"Namaste Tilak There is an overview here http://www.tourcms.com/support/setup/multi_currency.php with some links to tools regarding the price in non USD currencies Thanks"
Oct 23
Tilak Thapa posted a discussion

Single sales channel - multi currency sale prices

Hi,In my new website the based currency is in USD. In a single sales channel, I would like to add multi currency by adding drop down menu, similar to www.grayline.com. Please suggest me some instruction to implement it.I would also like to add discount offer in the format below: Price from €150 €120Please assist me.Thanks,TilakSee More
Oct 23
Tilak Thapa replied to Tilak Thapa's discussion Mobile responsive booking engine
"Hello Alex, It sounds good. My new website is in developing phase; it might take few weeks to complete. Thanks, Tilak"
Oct 23
Actief in Tsjechie replied to African Travels's discussion Invoice name: invoice number instead of reference number
"Hi Marijnke, Yes now I see what you mean. Indeed we too have to manually add the invoice id to the document :-( It could save some time if that would be triggered automatically by TourCMS :-) Regareds, Luit"
Oct 22
African Travels replied to African Travels's discussion Invoice name: invoice number instead of reference number
"Hi Luit, Thanks for your reply. I know what you mean but the invoice itself is fine. It is when I open/download an invoice from the Docs & Coms tab that the name of de document changes to the Reference number instead of the invoicenumber. We…"
Oct 22
Actief in Tsjechie replied to African Travels's discussion Invoice name: invoice number instead of reference number
"Hi Marijnke, I think you are doing something wrong. When you generate an invoice it should appaer on your Documents Tab. Did you add an invoice template on https://admin.tourcms.com/admin/setup/docs/booking_rtf.php? The…"
Oct 22
 

Forum

add pictures to my options by TourCMS (add-ons) 12 Replies

Hi Everyone . i need your help . i want to add pictures to my options by TourCMS (add-ons) ,so it will reflect on website.but as i see that the system of tourcms doesnt allow to upload any images to the options .i dont want to make it one by one for…Continue

Tags: add-ons, pictures, options, tourcms

Started by Artium Dostman in Booking engine setup and web design. Last reply by Actief in Tsjechie 7 hours ago.

new option setting needed: option depending on booking start date

Hi Alex,There is one option setting that we are missing in our practical daily use of TourCMS. It is the possibility to define how many days before starte date of the booking are needed to prepare a certain option. An example: canoe daytrip (Tour)…Continue

Started by Actief in Tsjechie in General discussion & suggestions Nov 14.

ATOL Certificate Compliance 2 Replies

Hi everyoneJust really started using TCMS and in the process of setting everything up.I'm sorting out the ATOL certificate and have used the RTF template here:…Continue

Tags: Certificate, ATOL

Started by Liam in General discussion & suggestions. Last reply by Liam Nov 13.

POODLE (SSL) update

As we have received a few queries through to the helpdesk on this, prompted by emails from payment gateways I thought I would post a quick update here on the forums.What is POODLE?A vulnerability was disclosed recently in in an old version of SSL…Continue

Started by Paul in General discussion & suggestions Nov 12.

Today & Tomorrow Tab in Bookings 2 Replies

Good Evening,We have recently started utilizing two channels.  Since we don't want staff in one department to be accessing or making bookings on the second channel and vise versa, we restricted access to the respective channels under the product…Continue

Tags: restrictions, user, Filter, Product, Channels

Started by Luke Scully in General discussion & suggestions. Last reply by Luke Scully Oct 28.

what is lead in price 1 Reply

I am trying to create a tour package but i dont know what is lead in price. please help.Continue

Started by niloy saha in General discussion & suggestions. Last reply by Paul Oct 24.

New To TourCMS 1 Reply

Hi everyone, i am new to using TourCMS. i would be glad to know if i could get a user manual on how to use the options in TourCMSContinue

Started by niloy saha in General discussion & suggestions. Last reply by Paul Oct 24.

Single sales channel - multi currency sale prices 3 Replies

Hi,In my new website the based currency is in USD. In a single sales channel, I would like to add multi currency by adding drop down menu, similar to www.grayline.com. Please suggest me some instruction to…Continue

Tags: currency, multi, channel, single

Started by Tilak Thapa in General discussion & suggestions. Last reply by Paul Oct 24.

Mobile responsive booking engine 2 Replies

Hi Alex / Paul,I'm developing a mobile responsive website; and I am using IFRME for booking engine: <iframe style="width: 770px; height: 2000px; margin:0px; border: 0px;"…Continue

Tags: website, responsive, mobile

Started by Tilak Thapa in General discussion & suggestions. Last reply by Tilak Thapa Oct 23.

Invoice name: invoice number instead of reference number 3 Replies

Hi guys!When I generate an invoice via TourCMS the name of the invoice has the Reference number but I like to change this to Invoice number. I know I can set the name of the invoice but when I add %inv_seq% it doesn't work.Any suggestions?Kind…Continue

Started by African Travels in General discussion & suggestions. Last reply by Actief in Tsjechie Oct 22.

Blog Posts

February 2014 - The focus of the year ahead

2013 was a busy year for TourCMS with a major increase in suppliers using us to run their websites, their daily operations and their distribution to travel agents, hotel concierges and web affiliates. Collectively we did around 100 million USD through the system (and 2014 is looking like a 200 million USD year)



People always ask us what is our focus going forwards? It is actually quite a hard question to answer in public but here goes



Day tours &…

Continue

Posted by TourCMS team on February 19, 2014 at 12:30pm

April 2013 - Release note summary (last few months)

Team TourCMS has been busy making core system changes to. So busy that we have almost forgotten to write a release note for a few months saying what we have been upto!

At a very top level, the following functionality areas are new and/or vastly improved

 

Hotel pickups

Now able, on a tour by tour basis, set hotel pickup points. A much better approach than the previous, ad hoc, approach of using questions & answers. (Questions & answers…

Continue

Posted by TourCMS team on April 11, 2013 at 10:29am

9th November - Work ongoing on descriptions, images and moving product configuration around

Variety of important changes made recently to the TourCMS system



Product configuration

* Hotel product types now hidden - although still possible to turn on hotel product types if you go to Configuration & Setup - tours general settings

* Freesale tour types (where customer selects a date) - now selectable on a tour by tour basis, but hidden by default. We still think freesale is very useful (especially for the basis of tailor-made tours) but…

Continue

Posted by TourCMS team on November 9, 2012 at 4:41pm

26th September - New release - many changes to tour setup and configuration

Many changes this month to TourCMS - most of which are, if you are an existing customer, well worth paying attention to.

Agents

* Agent login - on start of booking engine - now uses the TourCMS Marketplace agent login credentials not the previously configured agent usernames/passwords. This means that agents only have to remember one set of credentials for any TourCMS customer (of course you as a supplier have to have a commercial relationship with each…

Continue

Posted by TourCMS team on September 26, 2012 at 9:53pm — 2 Comments

30th July 2012 - New release - big round up from last few months

We haven't announced TourCMS developments for a while but we have been hard at work tweaking, improving and changing the system - based on feedback from the 250 local tour operator customers - and our own vision.

This release note is a summary of changes made over the last few months:

Bookings

* Unconfirmed bookings tab - easy to see bookings (arriving shortly) - where not yet confirmed (normal process is that this is for bookings where payments…

Continue

Posted by TourCMS team on July 30, 2012 at 10:16am

9th January 2012 - New release - More tweaks to bookings management, SMS sending and Portuguese

Big roundup of many smaller changes that we have rolled out since the last release note back in November 2011.



User Interface

- Website manager renamed as Channel Manager. Websites also renamed as Channels. (As a reminder, Channels enable you to manage multiple brands or websites within a single account)

- Portuguese booking engine / customer facing documentation (we now support 20…

Continue

Posted by TourCMS team on January 9, 2012 at 12:00pm — 1 Comment

 
 
 
The place for TourCMS users to ask questions and trade tips.

For the detail, check out our support pages at TourCMS Support or email support@tourcms.com

Members

© 2014   Created by TourCMS team.

Badges  |  Report an Issue  |  Terms of Service