TourCMS community

For users of the TourCMS tour operator ecommerce platform

Latest Activity

Ralph Foulds replied to Will Sheaff's discussion Attach documents to "New Booking" email
"Hi Will, You can't actually attach documents to the auto emails at the moment. However, there are workarounds.  What we do at the moment is put links in the auto emails (New Booking, Confirmed Booking etc.) to a downloads page on our…"
yesterday
Vicki Roberts posted a discussion

Option tokens for local payments

HelloI am trying to set up a rtf document to detail airport transfers booked separately from the main accommodation booking.  I have managed to set up the document as product specific to the option but am struggling to find a token for the price which is a local payment - is there one?Thank youVickiSee More
Thursday
Will Sheaff posted a discussion

Attach documents to "New Booking" email

I'd like to be able to add links to the following in the "New Booking" email.Your invoice (Link to booking-specific rtf, as currently downloadable from DOCS AND COMMS section of TourCMS)Your pre-course information (Link to tour-specific pdf)The booking Ts and Cs (Link to channel-generic Ts & Cs, URL)Are there tokens for any of these at present, or any work-arounds that people are using?Many thanks, WillSee More
Thursday
Euan Wilson replied to Euan Wilson's discussion Booking and payment issues still unresolved
"Hi Alex, Any new on the new booking engine? We are still having huge issues with every single booking being a lost booking! Thanks Euan"
Wednesday
Paul replied to Tilak Thapa's discussion Price widget integration in website
"Hi Tilak, The widgets all have the same Tour ID. If you try again but put the correct Tour ID for your tours things should start to look a bit better. The reason this is happening is when a widget is displayed it goes through the page looking for…"
Tuesday
Tilak Thapa replied to Tilak Thapa's discussion Price widget integration in website
"Hi, Here is the link we tried for price widget. http://www.imaginewebsolution.com/cost.html Here is another sample page; http://www.imaginewebsolution.com.np/acc_adventure/ Many thanks, Tilak"
Monday
Alex Bainbridge replied to Tilak Thapa's discussion Price widget integration in website
"Hello! Can you send us the URL of the actual page on your website with this issue.  It will be something in your HTML layer on your own website - so send us the link - we will take a look very best wishes Alex"
Sunday
Tilak Thapa posted a discussion

Price widget integration in website

Hi Paul / Alex,We have recently integrated toucms price widget in our website; but we are having problem with duplicate price display in same product.Here is the code we have used for our tour product.<script type="text/javascript" src="…See More
Dec 14
Shres Mahesh replied to Shres Mahesh's discussion Print individual booking form
"Custom report wouldn't give output as a "booking form" that can be printed individually for each customer, will it? Thanks for your reply. Shrés"
Dec 5
Luis Lechuga posted a discussion

Work around for gift vouchers

HiWe found a simple way to make gift vouchers work which we hope other users will find useful.. We decided to share it since we´ve noticed this has been a topic in previous threads.With Christmas just around the corner, we have been thinking about how to launch a gift section for our English site. We have two brands. Last year we launched a gift section for our Spanish brand and it worked well. This year we have improved it and we think that it´ll sell even better.However launching a gift…See More
Dec 2
Alex Bainbridge replied to Artium Dostman's discussion add pictures to my options by TourCMS (add-ons)
"OK - if you have new questions - do keep them coming with helpdesk ticket IDs too (raised by email support@tourcms.com) otherwise it is very easy to lose track of what you are thinking you need and what you actually want :)"
Dec 1
Paul replied to Stewart Campbell's discussion Mobile friendly interface for TourCMS admin - or an App?
" 1Password works great for synching / entering passwords across devices."
Dec 1
Stewart Campbell replied to Stewart Campbell's discussion Mobile friendly interface for TourCMS admin - or an App?
"Thanks Paul - will do. I suspect that I don't need so much a point of sale solution but rather a better/more convenient access into the TourCMS back office. I need to be able to more easily get into the system on the run and from an iphone.…"
Dec 1
Paul replied to Tilak Thapa's discussion Mobile responsive booking engine
"Hi Stewart, One of the goals of the project is indeed to streamline the booking process, we hope to share more on that soon. For simple / low ticket price items such as day tours with no options, single screen checkout performs great. For higher…"
Dec 1
Paul replied to Stewart Campbell's discussion Mobile friendly interface for TourCMS admin - or an App?
"Hi Stewart, Initial focus is on iPad, however iPhone/iPod size devices are quite likely targets. iPhones don't have the physical space to display content in the same way as iPads, plus the way they are held & operated is different, so it…"
Dec 1
Will Sheaff replied to Shres Mahesh's discussion Print individual booking form
"I achieve something similar using a "custom report" - a place to start? Will"
Nov 30
Shres Mahesh posted a discussion

Print individual booking form

I am trying to create a printable booking form using RTF document template. However I cannot print the individual form who have booked in a group. The ideas is to print the individual booking form for all the customers regardless of individual booking or booked in a group using RTF template, which can be used as agreement document for a tour. Is there any way to do so?Thanking you in advance.See More
Nov 30
Stewart Campbell replied to Stewart Campbell's discussion Mobile friendly interface for TourCMS admin - or an App?
"OK thanks - but if there is any way you can get an app working with an even smaller screen size like the iPhone that would be extremely helpful for those of us that do not tote around an iPad the whole time. Actually come to think of it, the new…"
Nov 29
Alex Bainbridge replied to Stewart Campbell's discussion Mobile friendly interface for TourCMS admin - or an App?
"Focus is on the app mainly at this time (ipad) and its actually an app, rather than a web service, so works on an ipad only, "
Nov 29
Stewart Campbell replied to Stewart Campbell's discussion Mobile friendly interface for TourCMS admin - or an App?
"Sounds fantastic Alex - is there any chance it could work on an iPhone? Will you be revamping the web interface as well or just introducing an app? Cheers / Stewart"
Nov 29
 

Forum

Attach documents to "New Booking" email 1 Reply

I'd like to be able to add links to the following in the "New Booking" email.Your invoice (Link to booking-specific rtf, as currently downloadable from DOCS AND COMMS section of TourCMS)Your pre-course information (Link to tour-specific pdf)The…Continue

Tags: attachments, email

Started by Will Sheaff in Booking engine setup and web design. Last reply by Ralph Foulds yesterday.

Option tokens for local payments

HelloI am trying to set up a rtf document to detail airport transfers booked separately from the main accommodation booking.  I have managed to set up the document as product specific to the option but am struggling to find a token for the price…Continue

Started by Vicki Roberts in General discussion & suggestions on Thursday.

Booking and payment issues still unresolved 10 Replies

Hi,We've had this same problem for more than six months now, where most bookings are coming through as potential lost bookings, and customers aren't being transferred to the successful booking page after they've submitted payment, so they don't know…Continue

Started by Euan Wilson in Booking engine setup and web design. Last reply by Euan Wilson on Wednesday.

Price widget integration in website 3 Replies

Hi Paul / Alex,We have recently integrated toucms price widget in our website; but we are having problem with duplicate price display in same product.Here is the code we have used for our tour product.<script type="text/javascript" src="…Continue

Tags: widget, price

Started by Tilak Thapa in General discussion & suggestions. Last reply by Paul on Tuesday.

Print individual booking form 2 Replies

I am trying to create a printable booking form using RTF document template. However I cannot print the individual form who have booked in a group. The ideas is to print the individual booking form for all the customers regardless of individual…Continue

Started by Shres Mahesh in Booking engine setup and web design. Last reply by Shres Mahesh Dec 5.

Work around for gift vouchers

HiWe found a simple way to make gift vouchers work which we hope other users will find useful.. We decided to share it since we´ve noticed this has been a topic in previous threads.With Christmas just around the corner, we have been thinking about…Continue

Started by Luis Lechuga in General discussion & suggestions Dec 2.

add pictures to my options by TourCMS (add-ons) 13 Replies

Hi Everyone . i need your help . i want to add pictures to my options by TourCMS (add-ons) ,so it will reflect on website.but as i see that the system of tourcms doesnt allow to upload any images to the options .i dont want to make it one by one for…Continue

Tags: add-ons, pictures, options, tourcms

Started by Artium Dostman in Booking engine setup and web design. Last reply by Alex Bainbridge Dec 1.

Mobile friendly interface for TourCMS admin - or an App? 7 Replies

Dear Alex,I seem to recall that you guys had some plans to eventually overall the web interface of the TourCMS admin page. It would be so fantastic with a responsive site or an App to be able to be able to log in on a mobile and handle…Continue

Started by Stewart Campbell in General discussion & suggestions. Last reply by Paul Dec 1.

Mobile responsive booking engine 4 Replies

Hi Alex / Paul,I'm developing a mobile responsive website; and I am using IFRME for booking engine: <iframe style="width: 770px; height: 2000px; margin:0px; border: 0px;"…Continue

Tags: website, responsive, mobile

Started by Tilak Thapa in General discussion & suggestions. Last reply by Paul Dec 1.

new option setting needed: option depending on booking start date

Hi Alex,There is one option setting that we are missing in our practical daily use of TourCMS. It is the possibility to define how many days before starte date of the booking are needed to prepare a certain option. An example: canoe daytrip (Tour)…Continue

Started by Actief in Tsjechie in General discussion & suggestions Nov 14.

Blog Posts

February 2014 - The focus of the year ahead

2013 was a busy year for TourCMS with a major increase in suppliers using us to run their websites, their daily operations and their distribution to travel agents, hotel concierges and web affiliates. Collectively we did around 100 million USD through the system (and 2014 is looking like a 200 million USD year)



People always ask us what is our focus going forwards? It is actually quite a hard question to answer in public but here goes



Day tours &…

Continue

Posted by TourCMS team on February 19, 2014 at 12:30pm

April 2013 - Release note summary (last few months)

Team TourCMS has been busy making core system changes to. So busy that we have almost forgotten to write a release note for a few months saying what we have been upto!

At a very top level, the following functionality areas are new and/or vastly improved

 

Hotel pickups

Now able, on a tour by tour basis, set hotel pickup points. A much better approach than the previous, ad hoc, approach of using questions & answers. (Questions & answers…

Continue

Posted by TourCMS team on April 11, 2013 at 10:29am

9th November - Work ongoing on descriptions, images and moving product configuration around

Variety of important changes made recently to the TourCMS system



Product configuration

* Hotel product types now hidden - although still possible to turn on hotel product types if you go to Configuration & Setup - tours general settings

* Freesale tour types (where customer selects a date) - now selectable on a tour by tour basis, but hidden by default. We still think freesale is very useful (especially for the basis of tailor-made tours) but…

Continue

Posted by TourCMS team on November 9, 2012 at 4:41pm

26th September - New release - many changes to tour setup and configuration

Many changes this month to TourCMS - most of which are, if you are an existing customer, well worth paying attention to.

Agents

* Agent login - on start of booking engine - now uses the TourCMS Marketplace agent login credentials not the previously configured agent usernames/passwords. This means that agents only have to remember one set of credentials for any TourCMS customer (of course you as a supplier have to have a commercial relationship with each…

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Posted by TourCMS team on September 26, 2012 at 9:53pm — 2 Comments

30th July 2012 - New release - big round up from last few months

We haven't announced TourCMS developments for a while but we have been hard at work tweaking, improving and changing the system - based on feedback from the 250 local tour operator customers - and our own vision.

This release note is a summary of changes made over the last few months:

Bookings

* Unconfirmed bookings tab - easy to see bookings (arriving shortly) - where not yet confirmed (normal process is that this is for bookings where payments…

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Posted by TourCMS team on July 30, 2012 at 10:16am

9th January 2012 - New release - More tweaks to bookings management, SMS sending and Portuguese

Big roundup of many smaller changes that we have rolled out since the last release note back in November 2011.



User Interface

- Website manager renamed as Channel Manager. Websites also renamed as Channels. (As a reminder, Channels enable you to manage multiple brands or websites within a single account)

- Portuguese booking engine / customer facing documentation (we now support 20…

Continue

Posted by TourCMS team on January 9, 2012 at 12:00pm — 1 Comment

 
 
 
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