TourCMS community

For users of the TourCMS tour operator ecommerce platform

The place for TourCMS users to ask questions and trade tips.

For the detail, check out our support pages at TourCMS Support or email support@tourcms.com

Members

  • Andrew
  • Alex Bainbridge
  • Actief in Tsjechie
  • Warren Garber
  • KP Subedi
  • Celeste Lombard
  • Authentic Jamaica Travel
  • Sheila Standen
  • Kay Paik
  • Mark Kerr
  • Gonçal Portabella Molist
  • Michelle M
  • Tom
  • Patrick Omari
  • Sharon Jackson
  • Archer Boggs
  • Biro Szilard Barna
  • brendan duffy
  • Mode Baldeh
  • Afrikaya Leisure Travel

Latest Activity

Hi Andrew It is possible (by us) but requires a bit of non-automated work at this end. Actually we haven't done this for anyone yet but did build the data structure to support this circumstance. Normally for companies who are new to TourCMS they se…
6 hours ago
Andrew added a discussion
Hi I'm based in Estonia, which will adopt the Euro as of Jan 1. I'd really like to be able to change the base currency from Crowns to Euros. From previous discussions with Alex I gather that this is pretty difficult.  What can I do?Andrew
6 hours ago
Hi Alex, With us it is mainly lack of time at the moment. But we definitely are going to use all the tools! Regards, Luit
11 hours ago
Hi Alex. For my point - I'm very pleased with the initiatives that you are taking. Since joining with TourCMS around 6 months ago as part out our new website strategy, I am now beginning to see measurable online benefit. Additionally the tie-up wit…
20 hours ago
Just to follow this up, recently announced that the Adprecision system is live now http://community.tourcms.com/forum/topics/feature-your-toursactivities Your tours/activities on the Independent and London Evening Standard travel sections....
yesterday
Alex Bainbridge added 2 discussions
yesterday
That's really great, so much easier, many thanks indeed. I wonder if you'll now get requests to extend this to other display order areas.......
August 25
Hi there Take a look now - should be much easier Cheers. Alex
August 25
OK, thanks, so if TourCMS does not manage the web content the long description is not visible in the booking process. Thank you.
August 25
'Long description' can be used on your website if you use TourCMS to manage your web content. As can 'Short description' which can also be displayed during the online booking process.
August 25
A-M C added a discussion
HiCan anyone enlighten me as to the use of the 'long description' on both the tour and the option set up. I ought to know the answer as I have been using TourCMS for so long, but I don't, so would be grateful for any useful tips on how or when it is…
August 25
Thanks
August 24
Hi Alex, Looks very nice now, thanks! Regards, Lui
August 23
TourCMS team added a blog post
A real hotch potch of small tweaks on TourCMS this week!API / Widgets* Newly rewritten documentation and examples (with sample code) including two hotel live availability search examples. Now very easy to do a hotel/villa search with you just needin…
August 23
ok, it would again mean great improvement! regards, Luit
August 23
Hi Luit We are solving a problem for a German customer who has a similar challenge (but not involving tents). Let me come back to you on how our progress is with that Thanks. Alex
August 23
Hi Alex, Indeed, because of marketing purpose we want each campsite to be presented as separate Tour/Hotel. Are there posibilities to manage availability? Regards, Luit
August 23
The Search hotels by date range API (as used in the Range example) can be passed a single Tour ID and only that Tour will come back. You could then put in your desired date range (say December to end of April) and get back just the dates when that p…
August 23
Hi Paul, Thank you for your quick reply. My products are loaded as hotels (chalets & tours). I tried the examples you sent, but what I need is not there. Here is an apropriate example of what I want to do: http://www.skifamille.co.uk/availabilityc
August 23
Hi Luit Do you want to promote the 4 campsites separately - or can it be 1 group of campsites - and the campsite/tent is selected in the booking process? e.g. we could have a "hotel" with 10 rooms. Then use special rates (manage individual rooms -…
August 23
 

Forum

Andrew

Change of currency 1 Reply

Hi I'm based in Estonia, which will adopt the Euro as of Jan 1. I'd really like to be able to change the base currency from Crowns to Euros. From previous discussions with Alex I gather that this is…

Started by Andrew in Booking engine setup and web design. Last reply by Alex Bainbridge 6 hours ago.

Alex Bainbridge

What would help you market your tours more using TourCMS tools? 3 Replies

TourCMS can be used for all sorts of different purposes. Some use it to bring some control to an office, some to control availability, others to take online bookings and act as a website CMS. If you…

Started by Alex Bainbridge in General discussion & suggestions. Last reply by Actief in Tsjechie 11 hours ago.

Alex Bainbridge

Feature your tours/activities on 2 or more UK newspaper websites (travel sections)

Here is an example from the London Evening Standard The Peace of Angkor tours listed above come via TourCMS.... To see the page for real, look at: http://holidayoffers.standard.co.uk/Angkor.xht t…

Started by Alex Bainbridge in TourCMS Marketplace & XML API 1 day ago.

A-M C

Extra booking data fields - display order 4 Replies

Hi, we are building up quite a list of extra booking data fields and I'm finding it difficult to work out the best display order that suits our use.Is the list on the set-up booking data page in nume…

Started by A-M C in General discussion & suggestions. Last reply by A-M C Aug 25.

A-M C

'Long Description' 2 Replies

HiCan anyone enlighten me as to the use of the 'long description' on both the tour and the option set up. I ought to know the answer as I have been using TourCMS for so long, but I don't, so would be…

Started by A-M C in General discussion & suggestions. Last reply by A-M C Aug 25.

Veronica Weisz

Country Information on Enquiry Form 2 Replies

Hi - I was just wondering if it was possible to change the format of the country information on the enquiry form from the 2 letter code format to a drop down menu, the same as on the booking form? Th…

Started by Veronica Weisz in General discussion & suggestions. Last reply by Veronica Weisz Aug 24.

Actief in Tsjechie

use free infants on hotel booking 4 Replies

Hi all, If we use free infants on hotel setup then we get the adult number of adults and the number of infants not nicely in one line in the booking engine. Anyone got the same problem and maybe so…

Started by Actief in Tsjechie in General discussion & suggestions. Last reply by Actief in Tsjechie Aug 23.

Actief in Tsjechie

rental tents on different camp sites 4 Replies

Hi Alex, Can you help us here: we rent out tents on different camp sites. Let's say we have 10 tents available for 4 different camp sites. If e.g. 10 tents are rented out on one camp site the availa…

Started by Actief in Tsjechie in General discussion & suggestions. Last reply by Actief in Tsjechie Aug 23.

Biro Szilard Barna

get the a availability chart with 'show_tour_freesale' 3 Replies

Hi All,I'm new in working with TourCms, so I need a bit of guidance.I'm trying to get the tour's availability chart in xml format, but with no success. Any help is welcome.Thanks in advance,Barni

Tagged: show_tour_freesale, chart, availability

Started by Biro Szilard Barna in TourCMS Marketplace & XML API. Last reply by Paul Slugocki Aug 23.

Alex Bainbridge

Real example of the TourCMS Marketplace working in practice (Adnet) 4 Replies

Thought it would be worthwhile showing how the TourCMS Marketplace works in practice. See those 2 Armenian tours listed there? Those images and tour descriptions come from TourCMS data and are feat…

Started by Alex Bainbridge in TourCMS Marketplace & XML API. Last reply by Warren Garber Aug 18.

Alex Bainbridge

Wondered what a TourCMS word means? We now have a glossary!

Here you gohttp://www.tourcms.com/support/setup/glossary/ useful reference is you are starting to learn TourCMS and want to know the difference between an affiliate and an agent or a room and a rat…

Started by Alex Bainbridge in General discussion & suggestions Aug 15.

Mel Palmer

Use of email in Tour CMS 4 Replies

Hi, Just going through the final stages of configuring TourCMS for a golf tour business. This will involve moving from Microsoft tools. My question how do you old hands use e-mail. Do you move over t…

Started by Mel Palmer in Booking engine setup and web design. Last reply by Mel Palmer Aug 13.

Alex Bainbridge

August 2010 development plans for TourCMS 1 Reply

Lots of great feedback and requests coming for TourCMS enhancementsJust for some clarity and openness, here is what we are working on over the next couple of weeks * Hotel rooms - able to have a des…

Started by Alex Bainbridge in General discussion & suggestions. Last reply by Neil Lapping Aug 13.

Alex Bainbridge

Lead in prices for ski chalets where whole chalet can be booked 5 Replies

We have some logic for the ski chalet lead in prices If a "whole chalet" room is available, the lead in price comes from that (a whole chalet room is where the entire chalet is booked, rather than be…

Started by Alex Bainbridge in General discussion & suggestions. Last reply by Vicki Roberts Aug 12.

Andrew

Set up Private Tours along with Scheduled Tours 6 Replies

Hi All,I have been using Tour CMS for scheduled tours, and it has been working extremely well. However we also do private tours (mainly for cruise passengers), and I've up to date I have just used Go…

Started by Andrew in Booking engine setup and web design. Last reply by Dana Ronan Aug 11.

Paul Slugocki

In-resort / mobile information - Feedback welcome 3 Replies

Hi all, Would be great to get some feedback on this. Currently there are some popular reports in TourCMS for displaying "Arrivals", "Departures" and "In resort" type information. The sort of thing…

Tagged: information, mobile

Started by Paul Slugocki in General discussion & suggestions. Last reply by Zohar Nadler Aug 9.

Grant

Uploading of PDF documents 13 Replies

Most of our materials are in PDF either due to our product providers supplying them in this format or us generating them. These would be used to allow for branded itineraries, etc. An important facto…

Tagged: PDF

Started by Grant in General discussion & suggestions. Last reply by Michelle M Aug 5.

Michelle M

API Retuns No Results 1 Reply

Hi,   We recently upgraded to a paying account.  We have tours set up with dates in future.  I'm using the API via simplexml per the examples given in the documentation.  I can connect to the TourCMS…

Started by Michelle M in General discussion & suggestions. Last reply by Alex Bainbridge Aug 5.

John Atherden

Adding extra details to a tour 'extra' 8 Replies

Hi, I'm looking into the possibility of adding an options to 'Weekend Tours' where customers can buy a t-shirt of jumper for the trip. ( like a 'England Trip November 2010' type of thing) Obvious the…

Tagged: clothing, sizes, feature, plugin, details

Started by John Atherden in Booking engine setup and web design. Last reply by Alex Bainbridge Aug 4.

Alex Bainbridge

Hands on training session - Thursday 5th August 2010 (Webinar)

Details on this page http://www.tourcms.com/company/events_trainin idea will be that all those present in the webinar will, each in their own account, setup TourCMS to the point where they can make a…

Started by Alex Bainbridge in General discussion & suggestions Aug 2.

Blog Posts

TourCMS team

23rd August 2010 - New release - Setup widgets on your own website plus other tweaks

A real hotch potch of small tweaks on TourCMS this week!

API / Widgets
* Newly rewritten documentation and examples (with sample code) including two hotel live availability search examples. Now very easy to do a hotel/villa search with you just needing to buy a few hours web design services (from your own web designer) to integ… Continue

Posted by TourCMS team on August 23, 2010 at 3:03pm

TourCMS team

12th August 2010 - New release - Changes to hotel products and a few other tweaks

Good release this week with lots of new tweaks

Hotel products
* Display infant / child ages (for a property) in the online booking engine. Can be set by the property
* Able to configure "free infants" for hotel rooms - they count as children for occupancy rules but are priced free
* New hotel price rule - 1-2 adults per person then 3rd adult, 4th adult
* Show multiple durations on step 1 of the booking engine - i.e. show 2 night, 3… Continue

Posted by TourCMS team on August 12, 2010 at 12:56pm

TourCMS team

29th July 2010 - New release - More hotel price logic, new APIs and single occupancy rules

Lots to report in the latest release

Booking engine
* Zero priced options on step 2 of the booking engine now show their prices as blank (rather than showing zero price)
* Turn options into questions - e.g. useful for pickup points, accommodation choice, t-shirt size etc. Can be an input box or a dropdown. The customer provided answer will be added to the end of the option name so will appear in your reports / booking documentation etc… Continue

Posted by TourCMS team on July 29, 2010 at 8:45am — 2 Comments

TourCMS team

14th July 2010 - New release - Agent login and other tweaks

Many tweaks to notify everyone.... all good news (hopefully!)

API, Marketplace, agents and tracking
* Tour search - products are automatically removed from the tour search API reply if they have error 404'ed more than 10 times in a row. This normally happens when you haven't set up a URL for the tour information page. Products automatically are returned again once the issue is resolved.

* Now showing average… Continue

Posted by TourCMS team on July 14, 2010 at 9:21am — 1 Comment

 
 
 

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