For users of the TourCMS tour operator ecommerce platform
hi,We're having an issue where some of our provisional bookings are automatically going to confirmed status. I've checked the settings and can't see what is causing this. Can someone help please?MattContinue
HiIs there a token for passport details for all members of a group?We need to create an email booking template that shows passport details for guests to either confirm or update as required.Most of the time it is just two travellers but we do have…Continue
My customers would like me to split the final balance payment and send the bill to each of them. I'm sure its been asked before, whats the best way to send out payment requests for both customers?I'm using the TourCMS hosted version of booking…Continue
I have 2 Channels on tourcms, If I give API link from one channel to one of my partner, would they be able to see the rates on other channel?Also would they see my net rate?Continue
Hi Tour CMS, There seems to be a problem with your Spreedly payment gateway. When you enter card details you get an error page as follows - This site can’t be reachedlocalhost refused to connect.Try:Reloading the pageChecking the…Continue
Hi Marc,Here is a suggestion for a great TourCMS improvement: currently it seems to be possible to only widening the search results with ANDCategory and ORCategory and NOTCategory. Narrowing the tour search with AndCategory and multi select of…Continue
Hello TourCMS!I read with great interest the earlier conversation about updates. A shame the replies have been closed on that discussion. I feel it is extremely important that TourCMS take the time as soon as possible to write down a letter to ALL…Continue
I use:New booking | Provisional booking | Confirmed booking #1 | Payment acknowledgement | | Balance due | | Post-trip email #1 | Continue
I often switch bookings to 'stop auto emails being sent' in the docs & comms tab. When I do, I cant manually send any other template emails from the Docs & comms tab after I've sent the confirmed email.If the booking is left to automatically…Continue
Our web hosting company (Rackspace) has informed us that there will be 1 hour of maintenance on some of our critical load balancer kit on Thursday
00:01 CDT and and 04:00 CDT, May 05, 2016
They do not anticipate this disruption to last longer than 1 hour
TourCMS support team will be standing by. You will be able to login and review…Continue
Posted by TourCMS team on May 4, 2016 at 5:17pm
Today I am happy to announce that Travel UCD Limited (TourCMS) has been acquired by Palisis AG http://www.palisis.com/ .
Palisis is a Switzerland headquartered travel technology company focussed on ticketing for local tour operators. They, like TourCMS, have a passion on solving technology challenges faced by local tour operators big and small.
TourCMS is used by hundreds of tour operators and many online travel agents who rely on TourCMS…Continue
Time to go back to our monthly schedule of public updates via this blog as the last one was a while back!
2013 was a busy year for TourCMS with a major increase in suppliers using us to run their websites, their daily operations and their distribution to travel agents, hotel concierges and web affiliates. Collectively we did around 100 million USD through the system (and 2014 is looking like a 200 million USD year)
People always ask us what is our focus going forwards? It is actually quite a hard question to answer in public but here goes
Day tours &…
Posted by TourCMS team on February 19, 2014 at 12:30pm
Team TourCMS has been busy making core system changes to. So busy that we have almost forgotten to write a release note for a few months saying what we have been upto!
At a very top level, the following functionality areas are new and/or vastly improved
Now able, on a tour by tour basis, set hotel pickup points. A much better approach than the previous, ad hoc, approach of using questions & answers. (Questions & answers…Continue
Posted by TourCMS team on April 11, 2013 at 10:29am
Variety of important changes made recently to the TourCMS system
* Hotel product types now hidden - although still possible to turn on hotel product types if you go to Configuration & Setup - tours general settings
* Freesale tour types (where customer selects a date) - now selectable on a tour by tour basis, but hidden by default. We still think freesale is very useful (especially for the basis of tailor-made tours) but…Continue
Posted by TourCMS team on November 9, 2012 at 4:41pm