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For users of the TourCMS tour operator ecommerce platform

Latest Activity

Laura posted a discussion

PDF attachments from Tourcms

I'm sure this has been a previous topic in the past, but it would be good to have an update from the developer team. We view the ability to attach booking confirmations directly from the system as PDFs as being critical. We do not want to download the word docs and save as pdfs and send from our email accounts as this isn't logged in the system. It also takes a lot longer from an efficiency perspective.The problem with RTF documents is that most of our clients are viewing from tablets and smart…See More
yesterday
Actief in Tsjechie replied to Actief in Tsjechie's discussion excel export for tours
"Thanks!"
Wednesday
Alex Bainbridge replied to Patrick Skinner's discussion Travel agents wanted for Timetrekkers
"If you are not operating the tours yourself, you are already an agent in many other agents minds, so finding an additional agent layer above you, could squeeze the margins......  UNLESS you are doing it hard to reach destinations, where the…"
Tuesday
Patrick Skinner replied to Patrick Skinner's discussion Travel agents wanted for Timetrekkers
"Hi Alex, Day tours/activities may be a possibility...were you think anything in particular"
Tuesday
Alex Bainbridge replied to Patrick Skinner's discussion Travel agents wanted for Timetrekkers
"Hello Patrick TourCMS Marketplace is currently seeing a lot of growth on day tours / activities - working with the larger online travel agents. Is that something you would like to do also? Retail travel agents tend to be quite difficult to market…"
Tuesday
Patrick Skinner posted a discussion

Travel agents wanted for Timetrekkers

Hi,We're looking for travel agents to connect to (via TourCMS API).Our company is called Timetrekkers and we specialise in guided, semi-guided, and self-guided archaeocultural adventures (more adventure with archaeology/culture than archaeology/culture with adventure). You can read more here http://gotimetrekkers.com.Currently we have getting on for 30 tours, and are adding more tours all the time. By the end of this year, we expect to…See More
Tuesday
Actief in Tsjechie replied to Vicki Roberts's discussion Teen category
"Same issue here! Regards, Luit"
Tuesday
Actief in Tsjechie replied to African Travels's discussion Qantani
"Hi, yes we have set it up as flexible as possible, changes can be made to amount and description etc. We use the plugin in Wordpress but it can be set up in any panel you wish (although I would suggest Wordpress because it is freeand easy to set…"
Feb 8
African Travels replied to African Travels's discussion Qantani
"Hi Luit, Thanks for your reply! We offer people to also pay just a down payment. Are they able to change the amount via the link or should we prepare two separate links?  I will give them a call tomorrow anyway, thanks! Groet!!"
Feb 8
Actief in Tsjechie replied to African Travels's discussion Qantani
"Hi African Travels, We work with the same api (Mollie) and we have a working wordpress plugin for iDeal. Groeten! Luit"
Feb 8
African Travels posted a discussion

Qantani

Hi guys,We are looking into an iDEAL payment integration. Anyone suggestions?Anyone experienced with www.qantani.com? It is not yet integrated in TourCMS.We need small set up costs, small monthly fees.Any help/suggestions are welcome!Kind regards,African TravelsSee More
Feb 8
Vicki Roberts posted a discussion

Teen category

Hello Alex and PaulIs it possible to add an age category of Teens - We have to report for Taxe de Sejour purposes on all adults (18+) who stay with us and currently the adult section is showing as over 12's.  Whilst this is correct for other purposes it would be great to move the teens (13-17) out of the adult category.ThanksVickiSee More
Feb 4
Will Sheaff replied to Helmich Riezebos's discussion Save or save and close button
"+1"
Feb 4
Alex Bainbridge replied to Actief in Tsjechie's discussion per item text
"I see. Safest best to hit the deadlines is the custom field I think. Hummm "
Feb 3
Actief in Tsjechie replied to Actief in Tsjechie's discussion per item text
"Per apartment Per tent Per groupPer eventPer ticket We plan to go live with our api website in 10 days, we need these urgently otherwise we need to switch to the custom field again :-("
Feb 2
Alex Bainbridge replied to Actief in Tsjechie's discussion per item text
"Currently, or go back to using the custom fields What other addition did you have in mind?"
Feb 2
Actief in Tsjechie replied to Actief in Tsjechie's discussion per item text
"Ah! Did not know that. Leaves one question open: are we still limited to the 4 choices as mentioned above?"
Feb 2
Alex Bainbridge replied to Actief in Tsjechie's discussion per item text
"Hi Luit OK - yes. BUT you don't need translations, your web designer just sees that its "per person" - and writes whatever text you have told them to write, when its per person. i.e. its text on your user interface, so no need for the…"
Feb 2
Actief in Tsjechie replied to Actief in Tsjechie's discussion per item text
"OK clear (enough). We have for Tours a custom field for "per item". I thought maybe to use the from_price_unit field instead. We would need translations in that case."
Feb 2
Alex Bainbridge replied to Actief in Tsjechie's discussion per item text
"The from price is just a simple method to enable you to show on the front end website whether the lead in price e.g. "from 100 Euros" is per person, per group, per couple etc i.e. you could say "from 100 Euros per…"
Feb 2
 

Forum

PDF attachments from Tourcms

I'm sure this has been a previous topic in the past, but it would be good to have an update from the developer team. We view the ability to attach booking confirmations directly from the system as PDFs as being critical. We do not want to download…Continue

Started by Laura in General discussion & suggestions yesterday.

excel export for tours 6 Replies

Hi paul,Is there a way to make and export of all Tours to Excel. Many small issues can be easier filtered out if shown in an excel sheet. I mean small inconsistencies in e.g. Primary location, Duration description etc.Many greetings from sunny…Continue

Started by Actief in Tsjechie in General discussion & suggestions. Last reply by Actief in Tsjechie on Wednesday.

Travel agents wanted for Timetrekkers 3 Replies

Hi,We're looking for travel agents to connect to (via TourCMS API).Our company is called Timetrekkers and we specialise in guided, semi-guided, and self-guided archaeocultural adventures (more adventure with archaeology/culture than…Continue

Tags: marketplace, agents

Started by Patrick Skinner in General discussion & suggestions. Last reply by Alex Bainbridge on Tuesday.

Teen category 1 Reply

Hello Alex and PaulIs it possible to add an age category of Teens - We have to report for Taxe de Sejour purposes on all adults (18+) who stay with us and currently the adult section is showing as over 12's.  Whilst this is correct for other…Continue

Started by Vicki Roberts in General discussion & suggestions. Last reply by Actief in Tsjechie on Tuesday.

Qantani 3 Replies

Hi guys,We are looking into an iDEAL payment integration. Anyone suggestions?Anyone experienced with www.qantani.com? It is not yet integrated in TourCMS.We need small set up costs, small monthly fees.Any…Continue

Started by African Travels in General discussion & suggestions. Last reply by Actief in Tsjechie Feb 8.

Save or save and close button 1 Reply

Hi Paul and Alex,Is it possible to add a 'save' button in the tour/option frame within a booking?For example:If I want to change the information of an option. When I push the save button it close the frame automatically. But I want to change more…Continue

Started by Helmich Riezebos in General discussion & suggestions. Last reply by Will Sheaff Feb 4.

per item text 11 Replies

Hi Alex,Can these per item texts already be used? If yes, can you please add the text "Per group". And can you let me know where in the TourCMS setup to put the translations?These units are for diplay purposes and have no additional logic associated…Continue

Started by Actief in Tsjechie in General discussion & suggestions. Last reply by Alex Bainbridge Feb 3.

Payment system not working 9 Replies

Hi Paul and Alex,We've submitted two help requests now with no response.Our payment system isn't working at all, clients are booking and all payments are failing because the screen to enter card details isn't appearing.This applies to bookings made…Continue

Started by Euan Wilson in General discussion & suggestions. Last reply by Gordon Pearson Jan 29.

Non Booking related Flags 3 Replies

HiI´d like to know if there is anyway to insert flags in the system that are not related to specific bookings?We have a need, for instance, to check fares for a particular tour on June 1st, etc. and it would be very useful to be able to set assign a…Continue

Started by Luis Lechuga in General discussion & suggestions. Last reply by Alex Bainbridge Jan 28.

Commission error

HelloI am having a problem with a booking where the agent normally takes the commission from the payment they make us but in this case the guest paid directly and the agent is invoicing us for the commission.  I have tried changing the dropdown as…Continue

Started by Vicki Roberts in General discussion & suggestions Jan 28.

Blog Posts

Announcement: Palisis acquires TourCMS

Today I am happy to announce that Travel UCD Limited (TourCMS) has been acquired by Palisis AG  http://www.palisis.com/ .

Palisis is a Switzerland headquartered travel technology company focussed on ticketing for local tour operators. They, like TourCMS, have a passion on solving technology challenges faced by local tour operators big and small.

TourCMS is used by hundreds of tour operators and many online travel agents who rely on TourCMS…

Continue

Posted by TourCMS team on October 8, 2015 at 4:30pm — 1 Comment

July 2015 - A long time since the last update

Time to go back to our monthly schedule of public updates via this blog as the last one was a while back!

Overall status

  • We are now handling several thousand bookings a day and running at about 2.5 the volume that we were all trading at, this time last year.
  • Suppliers continue to join the system - in particular larger day tour ones with more complicated needs. We now have 12,500 tours fully described with images, descriptions, great…
Continue

Posted by TourCMS team on July 16, 2015 at 10:30am — 1 Comment

February 2014 - The focus of the year ahead

2013 was a busy year for TourCMS with a major increase in suppliers using us to run their websites, their daily operations and their distribution to travel agents, hotel concierges and web affiliates. Collectively we did around 100 million USD through the system (and 2014 is looking like a 200 million USD year)



People always ask us what is our focus going forwards? It is actually quite a hard question to answer in public but here goes



Day tours &…

Continue

Posted by TourCMS team on February 19, 2014 at 12:30pm

April 2013 - Release note summary (last few months)

Team TourCMS has been busy making core system changes to. So busy that we have almost forgotten to write a release note for a few months saying what we have been upto!

At a very top level, the following functionality areas are new and/or vastly improved

 

Hotel pickups

Now able, on a tour by tour basis, set hotel pickup points. A much better approach than the previous, ad hoc, approach of using questions & answers. (Questions & answers…

Continue

Posted by TourCMS team on April 11, 2013 at 10:29am

9th November - Work ongoing on descriptions, images and moving product configuration around

Variety of important changes made recently to the TourCMS system



Product configuration

* Hotel product types now hidden - although still possible to turn on hotel product types if you go to Configuration & Setup - tours general settings

* Freesale tour types (where customer selects a date) - now selectable on a tour by tour basis, but hidden by default. We still think freesale is very useful (especially for the basis of tailor-made tours) but…

Continue

Posted by TourCMS team on November 9, 2012 at 4:41pm

26th September - New release - many changes to tour setup and configuration

Many changes this month to TourCMS - most of which are, if you are an existing customer, well worth paying attention to.

Agents

* Agent login - on start of booking engine - now uses the TourCMS Marketplace agent login credentials not the previously configured agent usernames/passwords. This means that agents only have to remember one set of credentials for any TourCMS customer (of course you as a supplier have to have a commercial relationship with each…

Continue

Posted by TourCMS team on September 26, 2012 at 9:53pm — 2 Comments

 
 
 
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