For users of the TourCMS tour operator ecommerce platform
For the detail, check out our support pages at TourCMS Support
Latest Activity
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Tour Guides showing as paying guests 4 Replies
Hi all, We use the Hotel function for the vast majority of our tours in order to limit the number of Twins/Doubles sold on a tour. We need to include our Tour Guide's information in our tour specifi…
Started by Ewan Sims in General discussion & suggestions. Last reply by Actief in Tsjechie 10 hours ago.
include options from same suplier with comp_ token? 2 Replies
Hello Alex, The component specific tokens work greatly. However, it would be even more conveniënt if the options (only from the same suplier ofcourse) that are added to a tour could also be integrat…
Started by Actief in Tsjechie in General discussion & suggestions. Last reply by Actief in Tsjechie 21 hours ago.
Document Upload/Attach to Booking 3 Replies
Hey Alex...I am currently in the process of setting up TourCMS for an adventure travel company based out of Lake Tahoe, NV. Everything is going quite well, and I must say - you guys are really doing…
Tagged: booking, tourcms, upload, document
Started by Mat Inglis in General discussion & suggestions. Last reply by Alex Bainbridge 21 hours ago.
cancellation date 1 Reply
Hi Alex, Can you built in a token for cancellation date? Much obliged! Thanks Luit
Started by Actief in Tsjechie in General discussion & suggestions. Last reply by Alex Bainbridge Feb 5.
report with operational notes 6 Replies
Hello Alex, Is there a possibility to create a report template containing the operational notes per booking? This could be handy because these notes are no somehow a bit hidden in the booking. Rega…
Started by Actief in Tsjechie in General discussion & suggestions. Last reply by Alex Bainbridge Feb 5.
Marketplace API documentation now live 1 Reply
Now have published the Marketplace documentationhttp://www.tourcms.com/support/api/mp page you may like to play with is the first example we have published http://www.tourcms.com/support/api/mp/ex ca…
Started by Alex Bainbridge in TourCMS Marketplace & XML API. Last reply by Paul Slugocki Feb 4.
How to setup tours with multiple elements 1 Reply
Hi How do we setup a tour with multiple elements - we have E.G a tour called The Original Thailand - http://www.visitbeyond.com/trips/all-trips-in-thai consist of a minivan - accmmodation at several…
Tagged: elements, multi, tour, Accounting
Started by Ralf Andersen in Booking engine setup and web design. Last reply by Alex Bainbridge Feb 4.
Accounting? 1 Reply
Hi - Where do we add the chart of account numbers at the different tours/suppliers? So the informations gets exportet correct to our GLThanks
Started by Ralf Andersen in General discussion & suggestions. Last reply by Alex Bainbridge Feb 4.
Hotel og tour setup 1 Reply
We are very interested in TourCMS, and are right now testing the software to see if it can fit our needs. But we are have problems setting up the hotel function.How do define that we have E.G. 10 sta…
Tagged: tours, element, Multi, Rooms, Hotels
Started by Ralf Andersen in General discussion & suggestions. Last reply by Paul Slugocki Feb 3.
TTA compatibility 5 Replies
I'm still deciding on suppliers and systems for a new tour operation. We're aiming for TTA membership. Has anyone got any up-to-date info on how this would work in terms of 1. Reporting requirements…
Started by Laura Greenman in General discussion & suggestions. Last reply by Laura Greenman Feb 1.
search and book possible with TourCMS? 6 Replies
A lot of sites give visitors the possibility to choose 3 (or more) criteria from drop down boxes (e.g. drop down one: locations, drop down two: different levels and drop down 3: type of action) with…
Started by Actief in Tsjechie in Booking engine setup and web design. Last reply by Alex Bainbridge Jan 30.
Search Function 17 Replies
HI all. Hope you can help. I spoke to Alex regarding a search function for a website we are building using Tour CMS (of course)! I was directed to: http://www.tourcms.com/support/webdesign/dynamic_x…
Started by Dojo Design Studio in Booking engine setup and web design. Last reply by Alex Bainbridge Jan 30.
from e-mail 3 Replies
Hi Alex, The from e-mail field in advanced note entry is alway just one e-mail adres. Can you think of some brijjant solution to be able to choose from more "from e-mail" adresses? Now we have to s…
Started by Actief in Tsjechie in General discussion & suggestions. Last reply by Alex Bainbridge Jan 30.
Meta Tag for Website Creation 2 Replies
I've a question about using tag to create tour page template in meta tag section of each tour (Repeating page HTML templates) Yes, we can use the t_name and t_shortdesc as title and description as fo…
Started by Ruang-Ampon Buniad in Booking engine setup and web design. Last reply by Ruang-Ampon Buniad Jan 30.
Changing pop up calendar settings 4 Replies
Hi,is it possible to change the start day on the pop up calendars to be a monday instead of sunday?thanksJulie
Started by Julie Brown in General discussion & suggestions. Last reply by Julie Brown Jan 29.
Pagination in Category Page 2 Replies
Hello all,I'm very new here and just start to use TourCMS for my website. I've followed the instruction to create the category page in http://www.tourcms.com/support/webdesign/category_ step works we…
Started by Ruang-Ampon Buniad in Booking engine setup and web design. Last reply by Ruang-Ampon Buniad Jan 26.
New tutorials 3 Replies
A new tutorial covering "Travel agent commission" setup has just been added to the support section of the website: http://www.tourcms.com/support/setup/com agent commission is an area some new TourC…
Tagged: commission, agent, tutorial
Started by Paul Slugocki in General discussion & suggestions. Last reply by Paul Slugocki Jan 25.
Say hello to @TourCMS on Twitter 7 Replies
FYI - we are on Twitter @TourCMS http://twitter.com/tourcms Please don't use Twitter for asking for support.... but if you are on Twitter please feel free to say hello! Our preferred means of publi…
Started by Alex Bainbridge in General discussion & suggestions. Last reply by Sheery william Jan 25.
how does supplier login work> 7 Replies
where do suppliers login to see the bookings. which url ?
Started by G S Duggal in General discussion & suggestions. Last reply by Paul Slugocki Jan 25.
Tour Marketplace and descriptions 2 Replies
Can you please explain why i can't see the trip description after loading tour info to FTP. Home page continues to be blank. What am i doing wrong?
Started by Brian John in General discussion & suggestions. Last reply by Brian John Jan 24.
Blog Posts
Minor price change to free TourCMS accounts
Free accounts previously could make upto 50 bookings without requiring to upgrade to a paying account. We have now adjusted that number down to 25.
The idea of the free account is to permit easy no obligation evaluation. You can also list in the TourCMS Marketplace with a free account (company listing only, no product distribution).
Posted by TourCMS team on February 4, 2010 at 10:46pm
25th January 2010 - New release - Tweaks to enquiries, emails and bookings
General
* No longer can supply special offer prices when entering quantity based pricing (i.e prices for 1-10 people based on how many people in a booking). Logically it didn't make that much sense to have the special offer loaded just on bookings with 1 person.
* Feedback wall is removed - we love your feedback - but no one was using the feedback wall as originally intended. Please continue to use these forums to tell us what you think!
* Year on year rep… Continue
Posted by TourCMS team on January 25, 2010 at 10:37am — 3 Comments
12th January 2010 - New release - Many tweaks to hotel functionality, online booking
Configuration & Setup
* The MS-Word / RTF documenation setup (for creating custom documents such as invoices, pre-departure information packs etc) - has been moved to one place - in Configuration & Setup. Previously tour / option specific documentation setup could be found in the individual tour / option setup sections.
* Quantity pricing - for tour departures /… Continue
Posted by TourCMS team on January 12, 2010 at 10:56am — 2 Comments
20th December 2009 - New release - few booking engine tweaks and 3 new languages
Langauges
* Now support Turkish, Swedish and Romanian taking us to 12 or so languages pre-translated in the booking engine
Reports
* Booking name now shown on customer / option summary in advanced report templates
* Fixed booking detail report so doesn't print out a blank sheet of paper before the first booking :)
* Added customer summary to booking detail (as a configuration option)
Booking engine
* Can now add an agent reference to the booking proc… Continue
Posted by TourCMS team on December 20, 2009 at 8:49pm
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