TourCMS community - For users of the TourCMS tour operator ecommerce platform

For users of the TourCMS tour operator ecommerce platform

Latest Activity

Options

I'm having a bit of trouble configuring an option.The options is for an an activity. The price is per day and it changes according to how long they do the activity.I have configured the option so that it lists okay. A customer can select the quantity required and the correct price is displayed. However, depending on the quantity selected I would like the trip duration to extend as well.Make sense?For example...Option = Additional recreational diving >>Select 2 = 2 days of diving (adds…See More

Discussion posted by Ben Stillwell 2 hours ago

0 Comments

Actief in Tsjechie replied to Actief in Tsjechie's discussion 'on Custom fields who edited and when'

Hello Alex, For us it was quite handy. Now we cannot see which fields contain data, and if, when it was updated. Regards, Luit

3 hours ago

Julie Brown replied to Julie Brown's discussion 'Token for Product Page URL'

Hi Alex Following on from this, I made a change to one of our rtf templates this morning and now the token doesn't seem to work. I've tried a few different tokens to see if I was using one incorrectly but it doesn't matter which…

7 hours ago

Alex Bainbridge replied to Ben Stillwell's discussion 'Trip offer discount'

OK, that is built using this API http://www.tourcms.com/support/api/mp/tour_search.php Shouldn't take a developer more than a few minutes to get that technically working on a page (and probably an hour or so to get the design / layout right)

7 hours ago

Alex Bainbridge replied to Actief in Tsjechie's discussion 'on Custom fields who edited and when'

Hi Luit Some fields tracked that information, some didn't. Seemed illogical to have an inconsistency like that. Best wishes. Alex

7 hours ago

on Custom fields who edited and when

Hello Alex,On custom fields the data about who edited and when does not show anymore. Will that be restored or is it something in setup or ...?Thanks LuitSee More

Discussion posted by Actief in Tsjechie 8 hours ago

2 Comments

Actief in Tsjechie replied to Ben Stillwell's discussion 'Trip offer discount'

Hi Alex, Yes very nice! Regards, Luit

21 hours ago

Peter Syme replied to Peter Syme's discussion 'TourCMS Marketplace question'

Hi Alex Yes part of my review is obviously focused on distribution and the best way to do it. Most of our best agents are just not interested in using marketplace as they have their systems and are happy just to fire us a email. I see the…

yesterday

Alex Bainbridge replied to Ben Stillwell's discussion 'Trip offer discount'

Do you like the deals page on Toursift Luit? That is nice and would only take a few mins to add to your website (with just your tours obviously)

yesterday

Actief in Tsjechie replied to Ben Stillwell's discussion 'Trip offer discount'

Hello Alex, Would it be possible to share some kind of step by step method to integrate this into a web template and/or how to use it in live tour search? Thanks Luit

yesterday

Alex Bainbridge replied to Peter Syme's discussion 'TourCMS Marketplace question'

Hi Peter We can sort you out - its a matter of making your north african product NOT appear in your Scottish product channels - which requires some tweaking to your product filters (we can fix that). Will at least stop the warning emails I know you…

yesterday

Peter Syme replied to Peter Syme's discussion 'TourCMS Marketplace question'

Hi Alex Got the FB stuff set up back in April but it does not drive anything. I am doing a complete overhaul of all our websites and online presence and IT provision over the next 6 months so trying to see where the time/effort/reward is worth…

yesterday

Julie Brown replied to Julie Brown's discussion 'Token for Product Page URL'

Hi Sending copy of email now. Julie

yesterday

Alex Bainbridge replied to Julie Brown's discussion 'Token for Product Page URL'

Can you forward your template to us at support so I can take a look at it Thanks. Alex

yesterday

Julie Brown replied to Julie Brown's discussion 'Token for Product Page URL'

Hi Alex The token is working great for what I required but I do have a formatting question. I am using the %itinerary_table_text% token in an email template along with the product url token and the formatting of most of the text in the email is…

yesterday

Alex Bainbridge replied to Ben Stillwell's discussion 'Trip offer discount'

Hell Ben If you use tour departures - you can create an offer price there (I just checked your account and I can see you are using departures).... go to the dates & prices, departures section - and the offer column is on the right. OR if you are…

yesterday

Trip offer discount

Hi,A very simple question (I'm sure) but fairly new to TourCMS and I need a little pointer.I've had a look at some examples on the support pages regarding special offers and discounts for entire trips. I am actually having trouble finding out how to achieve this. I can add a promotion as an option but how can I discount a trip/tour so that it reads £1000 Now £900 for a given start date.I've been into dates and prices for a tour but I cannot seem to get a separate price to show.Could someone…See More

Discussion posted by Ben Stillwell yesterday

5 Comments

Alex Bainbridge replied to Peter Syme's discussion 'TourCMS Marketplace question'

Hi Peter Its a bit patchy to be frank. Some are dong great out of the newspaper deals (with UK newspapers) (i.e. 1 booking a month, perhaps, not sure about active holidays though).... others are finding it a useful way to work better with…

yesterday

TourCms Marketplace question

Is the marketplace working for anyone yet?I have limited time allocated to working on our various distribution channels and would like to work out f it is worth putting time into the TourCMS marketplaceSee More

Discussion posted by Peter Syme yesterday

4 Comments

Julie Brown replied to Julie Brown's discussion 'Token for Product Page URL'

Hi Alex Thanks, I thought it probably would have been! :-) Julie

yesterday

Forum

Options

Started by Ben Stillwell in Booking engine setup and web design 2 hours ago.

on Custom fields who edited and when 2 Replies

Hello Alex,On custom fields the data about who edited and when does not show anymore. Will that be restored or is it something in setup or ...?Thanks LuitContinue

Started by Actief in Tsjechie in Booking engine setup and web design. Last reply by Actief in Tsjechie 3 hours ago.

Token for Product Page URL 6 Replies

Hi thereI don't know if someone has already asked this question but is there a token for adding the product page url to emails?We would like to be able to refer people to the tour page on the website for further details etc.Thanks!JulieContinue

Started by Julie Brown in General discussion & suggestions. Last reply by Julie Brown 7 hours ago.

Trip offer discount 5 Replies

Tags: sale, offers

Started by Ben Stillwell in Booking engine setup and web design. Last reply by Alex Bainbridge 7 hours ago.

TourCMS Marketplace question 4 Replies

Started by Peter Syme in TourCMS Marketplace & XML API. Last reply by Peter Syme yesterday.

Calender Possebilities 3 Replies

Hi There, I have a question about the calendar.At our hiking tour page, we would like to show the different departure dates of our different hiking tours, based on availability. (I have checked this and it works)Activity----departures with…Continue

Tags: calendar

Started by Laura Payne in General discussion & suggestions. Last reply by Alex Bainbridge on Wednesday.

Tour/Hotel Copy 4 Replies

Hi Alex/Paul, Have you made any progress on the tour/hotel copy function yet? Continue

Started by Robin Alterman in General discussion & suggestions. Last reply by Aled Rees on Tuesday.

Adding extra hotel nights as option to beginning/end of tour 2 Replies

I have put in an option to add extra hotel nights to tours.You can see this in the booking system here. Just select the…Continue

Tags: multiple nights, options, accomadation

Started by Ben Neynens in Booking engine setup and web design. Last reply by Paul on Monday.

make CSV or XML export files for accounting software 3 Replies

Hi Paul,I would like to make export files from TourCMS. These export files can be used as import files for our accounting software.The export files should contain the following fields:- invoice number- invoice currency (fixed in our case)- total…Continue

Tags: export, XML, CSV

Started by Actief in Tsjechie in Booking engine setup and web design. Last reply by Paul Jan 19.

Child Rates for Options on Tours 2 Replies

Good Day,I'm just trying specify child rates on options that are different from adult rates in tourcms.From Homepage > Options > Dates & prices - I can't see where to add a Child rate. Nor can I see anything in the 'setup' area.Any…Continue

Started by Ben Neynens in Booking engine setup and web design. Last reply by Paul Jan 19.

Blog Posts

9th January 2012 - New release - More tweaks to bookings management, SMS sending and Portuguese

Big roundup of many smaller changes that we have rolled out since the last release note back in November 2011.

User Interface

- Website manager renamed as Channel Manager. Websites also renamed as Channels. (As a reminder, Channels enable you to manage multiple brands or websites within a single account)

- Portuguese booking engine / customer facing documentation (we now support 20…

Continue

Posted by TourCMS team on January 9, 2012 at 12:00pm — 1 Comment

6th November 2011 - New release - Tweaks and improvements everywhere

Many changes in the last month or so have gone live. Again most of these have come from your feedback and requirements - please keep it coming.

We have also been involved in a large UK project (announcement coming shortly) and that did take quite a bit of development resource time..... but now that this project is almost complete we can revert back to full time improvements including shortly more CRM functionality, more payment gateways and additional financial…

Continue

Posted by TourCMS team on November 6, 2011 at 12:00pm

9th September 2011 - New release - Newly enhanced API and other tweaks

Plenty of smaller changes and some massive ones since the last release note:

General small tweaks

* Can now brand the TourCMS back office in your colours and in your name

* Able to add staff users with permission to view bookings restricted by website channel (rather than previously by product filter)

* Easier to delete customers/enquiries - including a new SPAM delete mechanism for undesirable enquiries

* Able to move multiple…

Continue

Posted by TourCMS team on September 9, 2011 at 12:18pm — 2 Comments

29th June 2011 - New release - Setup your own affiliate programme (and other tweaks)

Plenty of small changes made to TourCMS since the last release note....

Launch your own affiliate programme

One of the most powerful aspects of TourCMS is the distribution and marketing tools that are part of the TourCMS Marketplace. However upto this point it has been tricky to sign up your own agents quickly (for you and them).

Now you can add a sign up form…

Continue

Posted by TourCMS team on June 29, 2011 at 8:53am — 3 Comments

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