For users of the TourCMS tour operator ecommerce platform
Hi! Can anyone tell me the timeframe for a booking when it is unarchived? I have unarchived reservations that seem to go back to historical booking status before staff can get the needed changes made. Is there a place to change this time…Continue
Hi Paul,Struggling a bit with the "Full balance due date". Standard is set at e.g. 42 days before start date in the setup. So all bookings made after that have the wrong Full balance due date (in fact past dates!). In the current situation we have…Continue
Hi guys, I am working on the workflow for the bookings via our -soon te be live new website - and I need some assistance from you guys.Via our new website clienst can click on the "Enquire Now" button (We don't do straight bookings as clients always…Continue
Would i be possible to separate options in the promo codes. We, and i suspect many other companies, do not mark up options anywhere near as much as tours. At present you can only apply a blanket percentage discount to everything, options and tours.…Continue
Hi there,I've submitted a number of requests regarding this issue but no one seems to have addressed the issue. When we call the API using 'from_price' for options, you would expect the lowest available price for a particular option to be displayed.…Continue
HiWe are tracking our bookings with Google analytics and it works fine. BUT I´d find very interesting to be able to track the following:If a user enters today to our website it would be fantastic to be able to track which dates he or she have…Continue
I'm sure this has been a previous topic in the past, but it would be good to have an update from the developer team. We view the ability to attach booking confirmations directly from the system as PDFs as being critical. We do not want to download…Continue
I have quads which a customer can book either single or shared. This gives me 2 supplier costs which I can see in the dates and prices but I can only input one supplier cost on a spreadsheet. Is this right? Is there any way around this? I don't want…Continue
I have some instructor availability on a set of dates in the future. I could offer any of a number of different tours on these dates. Rather than loading departures on all the tours for all the dates that I am free, is there any way that multiple…Continue
Hi Alex, Paul and team,I was wondering if there is any update on the Question functionality being integrated into the TourCMS Hosted Booking Engine?As we move to a fully API based booking engine, we need to move away from the Options with Questions…Continue
Our web hosting company (Rackspace) has informed us that there will be 1 hour of maintenance on some of our critical load balancer kit on Thursday
00:01 CDT and and 04:00 CDT, May 05, 2016
They do not anticipate this disruption to last longer than 1 hour
TourCMS support team will be standing by. You will be able to login and review…Continue
Posted by TourCMS team on May 4, 2016 at 5:17pm
Today I am happy to announce that Travel UCD Limited (TourCMS) has been acquired by Palisis AG http://www.palisis.com/ .
Palisis is a Switzerland headquartered travel technology company focussed on ticketing for local tour operators. They, like TourCMS, have a passion on solving technology challenges faced by local tour operators big and small.
TourCMS is used by hundreds of tour operators and many online travel agents who rely on TourCMS…Continue
Time to go back to our monthly schedule of public updates via this blog as the last one was a while back!
2013 was a busy year for TourCMS with a major increase in suppliers using us to run their websites, their daily operations and their distribution to travel agents, hotel concierges and web affiliates. Collectively we did around 100 million USD through the system (and 2014 is looking like a 200 million USD year)
People always ask us what is our focus going forwards? It is actually quite a hard question to answer in public but here goes
Day tours &…
Posted by TourCMS team on February 19, 2014 at 12:30pm
Team TourCMS has been busy making core system changes to. So busy that we have almost forgotten to write a release note for a few months saying what we have been upto!
At a very top level, the following functionality areas are new and/or vastly improved
Now able, on a tour by tour basis, set hotel pickup points. A much better approach than the previous, ad hoc, approach of using questions & answers. (Questions & answers…Continue
Posted by TourCMS team on April 11, 2013 at 10:29am
Variety of important changes made recently to the TourCMS system
* Hotel product types now hidden - although still possible to turn on hotel product types if you go to Configuration & Setup - tours general settings
* Freesale tour types (where customer selects a date) - now selectable on a tour by tour basis, but hidden by default. We still think freesale is very useful (especially for the basis of tailor-made tours) but…Continue
Posted by TourCMS team on November 9, 2012 at 4:41pm