TourCMS community

For users of the TourCMS tour operator ecommerce platform

Latest Activity

Alex Bainbridge replied to James Thomas's discussion Booking engine - changing 'sold out' dates
"If you want to do a basic upfront availability / price, this is a nice style http://www.tourcms.com/support/api/mp/demos/availability/"
Monday
James Thomas replied to James Thomas's discussion Booking engine - changing 'sold out' dates
"And could it show tour/package basic price as well based on number of pax?  (People often want to quickly check price and availability before completing a form).  Do you know any websites that are doing this allready? Thanks in advance."
Monday
Alex Bainbridge replied to James Thomas's discussion Booking engine - changing 'sold out' dates
"HI James Yes it would be PEOPLE (quantities), DATE, TIME (if multiple per day) Then would jump straight through to the customer details entry page (in the booking engine)  Channel manager - step 1 - departures - untick show all departures"
Monday
James Thomas replied to James Thomas's discussion Booking engine - changing 'sold out' dates
"Hi Alex, Thanks for reply. 1. Can you point me to any examples of websites who have moved step one of booking process to their own site? 2. If I did this would customer be able to select number of people as well, and see price, or is it just…"
Monday
Alex Bainbridge replied to Donal Long's discussion Price File API/Call
"Hi Donal Prices change on a daily basis - hence why the lead in price on tour show is just an indicator, not the full set of prices To get the full set of…"
Monday
Donal Long posted a discussion

Price File API/Call

Hi Guys,  I'm looking for the documentation / instructions for how to capture all pricing attached to a tour to use on a website.Below is a link to a call that I made on one of our tours and it returned only one price. However I know that there are separate prices loaded for Adult/Child/family/Student/Senior.How do I access all prices that are loaded for a tour?CLICK HEREThanks in Advance,DonalSee More
Monday
Alex Bainbridge replied to Artium Dostman's discussion New Updates and features for TourCMS ?
"We have a new version of the booking engine (default one) coming, but something else has been put ahead of it currently. So if you can wait a few months, its almost there.  The other option is that the FIRST step can be done via API (e.g. tour…"
Sunday
Jeremy Smith replied to Artium Dostman's discussion New Updates and features for TourCMS ?
"How difficult would it be for a designer to make the booking form responsive? Would they have access to all they need to do it? Is it just a question of paying someone to adjust the html / css of a file? "
Sunday
Alex Bainbridge replied to James Thomas's discussion Booking engine - changing 'sold out' dates
"Hi James While this isn't a direct answer, for 1 days design work by a web designer, you can move the first page of the booking process onto your own website - and control how people select dates exactly to your own…"
Saturday
James Thomas posted a discussion

Booking engine - changing 'sold out' dates

Hello,Trying to improve the booking engine calendar. Does anyone know how to either remove the prices on dates that are fully booked or, better still remove the price and add "Sold out" to those non-bookable dates. At the moment the price is still listed just not as a link. Its not clear what this means.cheersjamesSee More
Jul 25
Purvez Desai replied to Purvez Desai's discussion Is there some way of excluding certain tours from 'available tours' xml?
"Vicki Alex, many thanks for your response.  The functionality as described will work perfectly for our needs. "
Jul 25
Alex Bainbridge replied to Jeremy Smith's discussion Where do customers log in?
"Hi Jeremy Yes - and point him/her in our direction too Thanks. Alex"
Jul 25
Jeremy Smith replied to Jeremy Smith's discussion Where do customers log in?
"Hi all I have a programmer from fiverr working on adding booking login to one of my wordpress sites at the moment. He is from India and very reasonably priced. Alex is it okay if I pass on the programmers contact details to those who ask presuming…"
Jul 25
Alex Bainbridge replied to Purvez Desai's discussion Is there some way of excluding certain tours from 'available tours' xml?
"There is distributed, public and private Only tours set to distributed are in the API. HOWEVER if you want a tour in an API, but not an API for someone else, you can use channels for that. Setup a product filter - and you can include tours just in…"
Jul 25
Alex Bainbridge replied to Jeremy Smith's discussion Where do customers log in?
"Hi Vicki Its on the long list for sure! There is, today, a "develop your own" workaround (if you hire a web designer / developer) - which means that we are more likely to leave this until later HOWEVER - we are committed to a project to…"
Jul 25
Vicki Roberts replied to Jeremy Smith's discussion Where do customers log in?
"I like the idea of a booking login too - any chance of it being added to the long list of requirements??"
Jul 25
Vicki Roberts replied to Purvez Desai's discussion Is there some way of excluding certain tours from 'available tours' xml?
"Hi Purvez I believe in Tours > Setup you can choose to make tours private (so that only staff can enter them) - that might help Vicki"
Jul 25
Purvez Desai posted a discussion

Is there some way of excluding certain tours from 'available tours' xml?

HiWe want to be able to set up some tours for 'closed groups'.  These tours are generally for specific associations and include stuff that their members would want to do. We want to set these tours up on TourCMS and manage them as normal i.e. add passengers, take deposits, send emails etc. However we somehow want to flag them so that they do not appear on our website as available tours.Please can anyone help with this?ThanksPurvezSee More
Jul 24
Purvez Desai replied to Purvez Desai's discussion Clear out Trial System to allow starting on Live system
"Thanks Paul.  Will do as soon as our web site is ready."
Jul 24
Paul replied to Purvez Desai's discussion Clear out Trial System to allow starting on Live system
"Hi Purvez, We can delete all bookings and customers for you, if you would like to request that just contact us and we can get that done."
Jul 24
 

Forum

Booking engine - changing 'sold out' dates 5 Replies

Hello,Trying to improve the booking engine calendar. Does anyone know how to either remove the prices on dates that are fully booked or, better still remove the price and add "Sold out" to those non-bookable dates. At the moment the price is still…Continue

Started by James Thomas in Booking engine setup and web design. Last reply by Alex Bainbridge on Monday.

Price File API/Call 1 Reply

Hi Guys,  I'm looking for the documentation / instructions for how to capture all pricing attached to a tour to use on a website.Below is a link to a call that I made on one of our tours and it returned only one price. However I know that there are…Continue

Tags: Website, setup, documentation, API, file

Started by Donal Long in Booking engine setup and web design. Last reply by Alex Bainbridge on Monday.

New Updates and features for TourCMS ? 12 Replies

Dear TourCMS Team,When could we anticipate the new features and updates for TourCMS system? Do you have a specific date for this updates? thanks ,Artium Continue

Tags: updates, tourcms

Started by Artium Dostman in General discussion & suggestions. Last reply by Alex Bainbridge on Sunday.

Is there some way of excluding certain tours from 'available tours' xml? 3 Replies

HiWe want to be able to set up some tours for 'closed groups'.  These tours are generally for specific associations and include stuff that their members would want to do. We want to set these tours up on TourCMS and manage them as normal i.e. add…Continue

Started by Purvez Desai in TourCMS Marketplace & XML API. Last reply by Purvez Desai Jul 25.

Where do customers log in? 14 Replies

Hi thereI see that you give customers a log in and password. What URL do they go to to use this information. I imagine there is somewhere online that they can go to check their booking?ThanksJeremyContinue

Started by Jeremy Smith in Booking engine setup and web design. Last reply by Alex Bainbridge Jul 25.

Clear out Trial System to allow starting on Live system 2 Replies

HiWe are currently trialling the system using the 'Trial' package.  However once our web site has been developed we will wish to move the Standard version.However we would need to clear out the Trial System and effectively start afresh. Please can…Continue

Tags: TrialvsStandard

Started by Purvez Desai in Booking engine setup and web design. Last reply by Purvez Desai Jul 24.

Agent Invoice vs Client Invoice 6 Replies

Please could someone tell me whether I can create 2 separate invoices for a booking when an Agent is involved.The 'client invoice' would show the full price of the booking and would be sent either directly to the client or via the Agent.The 'agent…Continue

Tags: Client, Agent, Invoices

Started by Purvez Desai in Booking engine setup and web design. Last reply by Purvez Desai Jul 23.

Combo tour project status 11 Replies

We are a client of TOURCMS and have been sending various emails to Support as well as AlexBainbridge in regards to the combination tours layout. This is a very important part of our operations as we run quite a number of combination tours.   And…Continue

Tags: Tours, Combination

Started by Mari in General discussion & suggestions. Last reply by Alex Bainbridge Jul 22.

Booking Engine: Option & number of people 2 Replies

Hi,I had a problem with an online booking yesterday.Basically, the client book a specif tour for 4 people. The tour booked has the option to add the museum tickets. The client booked the option just for 2 people.When I've received the booking, the…Continue

Started by Chiara Sanges in Booking engine setup and web design. Last reply by Chiara Sanges Jul 22.

ABTA & ATOL Reports

We are having to start providing ABTA with quarterly reports, which include details on numbers of ATOL travellers booked and turnover of ATOL bookings in specific periods. Previously we've only had to report to ATOL annually, and have got our…Continue

Tags: reports, ATOL

Started by Ralph Foulds in General discussion & suggestions Jul 21.

Blog Posts

February 2014 - The focus of the year ahead

2013 was a busy year for TourCMS with a major increase in suppliers using us to run their websites, their daily operations and their distribution to travel agents, hotel concierges and web affiliates. Collectively we did around 100 million USD through the system (and 2014 is looking like a 200 million USD year)



People always ask us what is our focus going forwards? It is actually quite a hard question to answer in public but here goes



Day tours &…

Continue

Posted by TourCMS team on February 19, 2014 at 12:30pm

April 2013 - Release note summary (last few months)

Team TourCMS has been busy making core system changes to. So busy that we have almost forgotten to write a release note for a few months saying what we have been upto!

At a very top level, the following functionality areas are new and/or vastly improved

 

Hotel pickups

Now able, on a tour by tour basis, set hotel pickup points. A much better approach than the previous, ad hoc, approach of using questions & answers. (Questions & answers…

Continue

Posted by TourCMS team on April 11, 2013 at 10:29am

9th November - Work ongoing on descriptions, images and moving product configuration around

Variety of important changes made recently to the TourCMS system



Product configuration

* Hotel product types now hidden - although still possible to turn on hotel product types if you go to Configuration & Setup - tours general settings

* Freesale tour types (where customer selects a date) - now selectable on a tour by tour basis, but hidden by default. We still think freesale is very useful (especially for the basis of tailor-made tours) but…

Continue

Posted by TourCMS team on November 9, 2012 at 4:41pm

26th September - New release - many changes to tour setup and configuration

Many changes this month to TourCMS - most of which are, if you are an existing customer, well worth paying attention to.

Agents

* Agent login - on start of booking engine - now uses the TourCMS Marketplace agent login credentials not the previously configured agent usernames/passwords. This means that agents only have to remember one set of credentials for any TourCMS customer (of course you as a supplier have to have a commercial relationship with each…

Continue

Posted by TourCMS team on September 26, 2012 at 9:53pm — 2 Comments

30th July 2012 - New release - big round up from last few months

We haven't announced TourCMS developments for a while but we have been hard at work tweaking, improving and changing the system - based on feedback from the 250 local tour operator customers - and our own vision.

This release note is a summary of changes made over the last few months:

Bookings

* Unconfirmed bookings tab - easy to see bookings (arriving shortly) - where not yet confirmed (normal process is that this is for bookings where payments…

Continue

Posted by TourCMS team on July 30, 2012 at 10:16am

9th January 2012 - New release - More tweaks to bookings management, SMS sending and Portuguese

Big roundup of many smaller changes that we have rolled out since the last release note back in November 2011.



User Interface

- Website manager renamed as Channel Manager. Websites also renamed as Channels. (As a reminder, Channels enable you to manage multiple brands or websites within a single account)

- Portuguese booking engine / customer facing documentation (we now support 20…

Continue

Posted by TourCMS team on January 9, 2012 at 12:00pm — 1 Comment

 
 
 
The place for TourCMS users to ask questions and trade tips.

For the detail, check out our support pages at TourCMS Support or email support@tourcms.com

Members

© 2014   Created by TourCMS team.

Badges  |  Report an Issue  |  Terms of Service