TourCMS community

For users of the TourCMS tour operator ecommerce platform

Latest Activity

Laura replied to Actief in Tsjechie's discussion TourCMS Updates
"I also agree with this post  - nothing new for months or even years that's relevant to our use of the system. Most likely to be the last year of our subscription (which isn't cheap!) unless some updates are planned and confirmed very…"
yesterday
Philip Russell replied to Actief in Tsjechie's discussion TourCMS Updates
"Agree - I posted months ago about this and the post has been removed from the forum. Lots of promises about updates but nothing has changed. Its frustrating as TourCMS is a great piece of software but it needs improvements."
Saturday
James Thomas replied to Actief in Tsjechie's discussion TourCMS Updates
"Do you remember that blog post in July 2015 that said: Since then we've had two further blog posts, one about Pallisis acquisition and the other about system maintenance. The vast majority of users (those using the hosted booking engine) get a…"
Friday
Actief in Tsjechie posted a discussion

TourCMS Updates

Hello Marc,Could you please just briefly update us on the current status of the upcoming developments? We here at Actief in Tsjechië and I assume lots of other TourCMS users would like to have some idea because of own agenda's, plans and developments. In especially how is the status of the new booking engine? Please make us all happy with some nice devs (be)for(e) Xmass!!Thanks and many greetings from Nijmegen (the oldest city of the Netherlands).LuitSee More
Friday
Shres Mahesh replied to Shres Mahesh's discussion Account auto renewal
"Hi Kay, Our account is expiring in few days and we are waiting for TCMS team to hear about the our continuation with TCMS, so we don't want our account be auto renewed. Just to be in safe side, we want to disable auto renewal. Thanks."
Nov 29
Kay Winistoerfer replied to Shres Mahesh's discussion Account auto renewal
"Hi Shres, Please let me know your account ID and I will take this over from here. Best"
Nov 28
Shres Mahesh posted a discussion

Account auto renewal

Hi,How to disable auto renewal TCM account, our account is expiring soon and need to disable the auto renew.thanksSee More
Nov 28
Alex Bainbridge replied to Martin Hosie's discussion Options and promo codes
"Please test Martin (see email I just sent you)"
Nov 15
Martin Hosie replied to Martin Hosie's discussion Incorrect option pricing via the API
"Thanks Alex, Done some initial testing and it seems to working correctly now. I'll continue to test and if I see anything a miss i'll give you a shout."
Nov 4
Alex Bainbridge replied to Martin Hosie's discussion Incorrect option pricing via the API
"Hi Martin Could you try now? (go to an option, save the price configuration page (without changing a price) (this will force a recalculation), wait a few minutes (e.g. 5) and see if the API has updated  Thanks!"
Nov 1
Vicki Roberts posted a discussion

Local payment price/cost token

HelloI would like a token for a reminder email of the amount to be paid as a local payment - ideally as a booking component so it can be restricted to the item we are emailing about.  I cannot find this in the documentation - is there one?At the moment I can use %summary_sale_table_lp% which gives meTransfer with Meriski1640.00 EUR Local paymentIdeally I would like just 640 EUR  (or even better 640) but the 640.00 EUR Local payment would workHope someone can helpThank youVickiSee More
Oct 31
Ralph Foulds replied to Martin Hosie's discussion Incorrect option pricing via the API
"Another month goes by, any chance of a reply???"
Oct 21
Neil Matthews replied to Neil Matthews's discussion Responsive Enquiry Forms
"Hi Paul Thanks for the reply. Would be interested in anything framework agnostic. Another approach might be to use a form builder (for us, something like https://web-dorado.com/products/joomla-form.html) and put the TourCMS specific requirements…"
Oct 20
Paul replied to Neil Matthews's discussion Responsive Enquiry Forms
"Hi Neil, In theory it should be fairly responsive as-is, particularly the single column layout (with labels above the form elements) but will see if there's anything we can do in a generic (i.e. framework agnostic) way to improve that. If…"
Oct 20
Neil Matthews posted a discussion

Responsive Enquiry Forms

Has anyone been through the process of generating 'responsive' enquiry forms?Be really interested in anyone's experiences in taking the HTML generated by the form builder and enabling it for presentation on tablets and smartphones.See More
Oct 19
Luke Scully replied to Luke Scully's discussion Misc. ID's for widgets
"Hi Paul, Thanks for the response. For example, being able to see which bookings from them came through the widget or simply through a direct tracking link, or being able to place a widget on multiple pages and see the actual performance and sales…"
Oct 13
Paul replied to Luke Scully's discussion Misc. ID's for widgets
"I  don't believe the widgets support this right now"
Oct 11
Paul replied to Drew Duggan's discussion Stripe as a payment gateway
"One issue with TourCMS existing Spreedly integration is with the "Pay later" facility. With the current version of the TourCMS booking engine, "Pay later" will still show the Spreedly credit card entry window. "
Oct 11
Paul replied to Drew Duggan's discussion Stripe as a payment gateway
"There was an issue when Spreedly their end caused issues for TourCMS users, this was resolved."
Oct 11
Drew Duggan replied to Drew Duggan's discussion Stripe as a payment gateway
"Thaks Paul,  Do you know if the issue highlighted below has been resolved.  I've just set up with Stripe via Spreedly and it works pretty easily. A very basic payment screen but does the job. However, for some reason some of our…"
Oct 11
 

Forum

TourCMS Updates 3 Replies

Hello Marc,Could you please just briefly update us on the current status of the upcoming developments? We here at Actief in Tsjechië and I assume lots of other TourCMS users would like to have some idea because of own agenda's, plans and…Continue

Started by Actief in Tsjechie in General discussion & suggestions. Last reply by Laura yesterday.

Account auto renewal 2 Replies

Hi,How to disable auto renewal TCM account, our account is expiring soon and need to disable the auto renew.thanksContinue

Started by Shres Mahesh in General discussion & suggestions. Last reply by Shres Mahesh Nov 29.

Options and promo codes 2 Replies

Would i be possible to separate options in the promo codes. We, and i suspect many other companies, do not mark up options anywhere near as much as tours. At present you can only apply a blanket percentage discount to everything, options and tours.…Continue

Tags: dicounts, options, codes, promo

Started by Martin Hosie in General discussion & suggestions. Last reply by Alex Bainbridge Nov 15.

Incorrect option pricing via the API 4 Replies

Hi there,I've submitted a number of requests regarding this issue but no one seems to have addressed the issue. When we call the API using 'from_price' for options, you would expect the lowest available price for a particular option to be displayed.…Continue

Started by Martin Hosie in TourCMS Marketplace & XML API. Last reply by Martin Hosie Nov 4.

Local payment price/cost token

HelloI would like a token for a reminder email of the amount to be paid as a local payment - ideally as a booking component so it can be restricted to the item we are emailing about.  I cannot find this in the documentation - is there one?At the…Continue

Started by Vicki Roberts in General discussion & suggestions Oct 31.

Responsive Enquiry Forms 2 Replies

Has anyone been through the process of generating 'responsive' enquiry forms?Be really interested in anyone's experiences in taking the HTML generated by the form builder and enabling it for presentation on tablets and smartphones.Continue

Started by Neil Matthews in General discussion & suggestions. Last reply by Neil Matthews Oct 20.

Misc. ID's for widgets 3 Replies

Hi Alex & Paul,A few of our marketplace partners are interested in adding Misc ID's to their tracking links which works well except for their widgets.  Is there any way (or could you perhaps create one) that we can add a Misc. ID. to a widget's…Continue

Tags: agents, tracking, Widget

Started by Luke Scully in TourCMS Marketplace & XML API. Last reply by Luke Scully Oct 13.

Stripe as a payment gateway 4 Replies

Hi, Are there any plans for integrating Stripe as a payment gateway.Thanks DrewContinue

Tags: gateway, payment, a, as, Stripe

Started by Drew Duggan in General discussion & suggestions. Last reply by Paul Oct 11.

Use of Send grid 5 Replies

Hiwe are considering to use Send grid as recommended in the configuration panel. However, before I sign in I prefer to ask if this recommendation is still valid today and if we should expect a significant reduction with spam. Does this work if we…Continue

Started by Luis Lechuga in General discussion & suggestions. Last reply by Alex Bainbridge Oct 7.

Timeframe for unarchive 2 Replies

Hi! Can anyone tell me the timeframe for a booking when it is unarchived?  I have unarchived reservations that seem to go back to historical booking status before staff can get the needed changes made. Is there a place to change this time…Continue

Started by Tracy Thompson in General discussion & suggestions. Last reply by Alex Bainbridge Sep 27.

Blog Posts

Maintenance this Thursday 5th May 2016

Our web hosting company (Rackspace) has informed us that there will be 1 hour of maintenance on some of our critical load balancer kit on Thursday

00:01 CDT and and 04:00 CDT, May 05, 2016

They do not anticipate this disruption to last longer than 1 hour

TourCMS support team will be standing by. You will be able to login and review…

Continue

Posted by TourCMS team on May 4, 2016 at 5:17pm

Announcement: Palisis acquires TourCMS

Today I am happy to announce that Travel UCD Limited (TourCMS) has been acquired by Palisis AG  http://www.palisis.com/ .

Palisis is a Switzerland headquartered travel technology company focussed on ticketing for local tour operators. They, like TourCMS, have a passion on solving technology challenges faced by local tour operators big and small.

TourCMS is used by hundreds of tour operators and many online travel agents who rely on TourCMS…

Continue

Posted by TourCMS team on October 8, 2015 at 4:30pm — 1 Comment

July 2015 - A long time since the last update

Time to go back to our monthly schedule of public updates via this blog as the last one was a while back!

Overall status

  • We are now handling several thousand bookings a day and running at about 2.5 the volume that we were all trading at, this time last year.
  • Suppliers continue to join the system - in particular larger day tour ones with more complicated needs. We now have 12,500 tours fully described with images, descriptions, great…
Continue

Posted by TourCMS team on July 16, 2015 at 10:30am — 1 Comment

February 2014 - The focus of the year ahead

2013 was a busy year for TourCMS with a major increase in suppliers using us to run their websites, their daily operations and their distribution to travel agents, hotel concierges and web affiliates. Collectively we did around 100 million USD through the system (and 2014 is looking like a 200 million USD year)



People always ask us what is our focus going forwards? It is actually quite a hard question to answer in public but here goes



Day tours &…

Continue

Posted by TourCMS team on February 19, 2014 at 12:30pm

April 2013 - Release note summary (last few months)

Team TourCMS has been busy making core system changes to. So busy that we have almost forgotten to write a release note for a few months saying what we have been upto!

At a very top level, the following functionality areas are new and/or vastly improved

 

Hotel pickups

Now able, on a tour by tour basis, set hotel pickup points. A much better approach than the previous, ad hoc, approach of using questions & answers. (Questions & answers…

Continue

Posted by TourCMS team on April 11, 2013 at 10:29am

9th November - Work ongoing on descriptions, images and moving product configuration around

Variety of important changes made recently to the TourCMS system



Product configuration

* Hotel product types now hidden - although still possible to turn on hotel product types if you go to Configuration & Setup - tours general settings

* Freesale tour types (where customer selects a date) - now selectable on a tour by tour basis, but hidden by default. We still think freesale is very useful (especially for the basis of tailor-made tours) but…

Continue

Posted by TourCMS team on November 9, 2012 at 4:41pm

 
 
 
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