TourCMS community

For users of the TourCMS tour operator ecommerce platform

Latest Activity

Baraka Jason posted a discussion

Managing Suppliers

Please I need help with these;1. Can I change prices of tour packages from GBP to USD?2. Can I add review to my site? so that users can write reviews of tourpackages on my site. While other reviews will be downloaded from other tourbooking sites.ThanksBarakaSee More
8 hours ago
Jakob posted a discussion

Invoices & documents in PDF format

Hi Alex,I know that this issue has been touched a few times previously,  but is there any news in regards to auto generating PDF formats for attachments send by system. It it really something we miss in an otherwise super system.Most of our customers are opening their invoices etc on their smart phone / tabs they should also be able to open the attachment and not a RTF attachment.I really hope it would be possible to find a solution for this. Kind regards,JakobSee More
15 hours ago
Actief in Tsjechie replied to Actief in Tsjechie's discussion code for adding map to website
"Hi Alex, Yes I see it now, I wasn't paying enough attention, all is there, ready to use.  Nice weekend, Luit"
Friday
Alex Bainbridge replied to Actief in Tsjechie's discussion code for adding map to website
"Hi Luit The good news is that you can go to any site you like - and this javascript is in the visible source code   Do you have an example site that you are looking to replicate? TourCMS has (if you configure them) mid points on a tour - so…"
Friday
Actief in Tsjechie posted a discussion

code for adding map to website

Hi all,Does anyone has code ready for adding the Google map with multiple points and labels to Tour pages? Here are the basics explained: http://www.tourcms.com/support/webdesign/google_maps.php. No labels and no multiple midpoints ther :-(Many thanks in advance! LuitSee More
Thursday
Paul replied to Leif Ryman's discussion Wordpress when creating Tour/Hotel page created is 404 not found
"I should add actually, the WordPress plugin is great if you have a few tours and know WordPress template coding, beyond that we have an XML API that a PHP developer could build in to your site. "
Aug 26
Paul replied to Leif Ryman's discussion Wordpress when creating Tour/Hotel page created is 404 not found
"Hi Leif, Sometimes WordPress permalinks (the functionality that enables pretty URLs) can go a bit squiffy when working with a new plugin. One quick thing to try would be to head in to WordPress settings, then Permalinks and save that settings page…"
Aug 26
Leif Ryman posted a discussion

Wordpress when creating Tour/Hotel page created is 404 not found

Hello,If any you could help me it would be appreciated.  We have a newer website we are going to be putting all of our tours up on.  We have uploaded one sample tour into TourCMS to get a feel for it before we enter in all of our content.When I put in a working page for the product page when I made the tour.  I then went and added the tour in wordpress under hotel/tours, it creates the permalink, (website)/tours/(tour name).  When I am finished doing the tour here and go to view page, it comes…See More
Aug 26
Alex Bainbridge posted a discussion

Change in how email sends (new bookings) (regular booking engine)

We just changed how the email sends using the regular booking enginePreviously the new booking email / provisional booking email / confirmed booking email would send ONLY if a payment email (success or failure) had NOT sent at the same stepNow these emails will send regardless of whether a payment email (success or failure) has just sent. i.e. a customer / agent could receive 2 emails. If you bring bookings in as provisional first, the new booking email sends if you don't have a provisional…See More
Aug 18
Peter Brassey replied to Peter Brassey's discussion Connecting to supplier question.
"Thanks Alex that's great"
Aug 18
Alex Bainbridge replied to Will Sheaff's discussion Sharing availability between tours
"Hi Will Its on the key list to do"
Aug 16
Will Sheaff replied to Will Sheaff's discussion Sharing availability between tours
"Any news?"
Aug 16
Peter Brassey replied to Peter Brassey's discussion Connecting to supplier question.
"email sent"
Aug 15
Alex Bainbridge replied to Peter Brassey's discussion Connecting to supplier question.
"If they clicked on a link, they will have automatically connected (although they may have subsequently disconnected) Send an example email through to support@tourcms.com and we can explain what it specifically means (and look up what has happened) "
Aug 15
Peter Brassey posted discussions
Aug 15
Peter Brassey replied to Peter Brassey's discussion email to suppliers
"Thanks Alex"
Aug 14
Alex Bainbridge replied to Peter Brassey's discussion email to suppliers
"Hi Peter That email should have gone now - so hopefully you have will have some product to promote soon!"
Aug 14
Jeremy Smith replied to Jeremy Smith's discussion Need help with tour writing
"Many many thanks"
Aug 14
Alex Bainbridge replied to Jeremy Smith's discussion Need help with tour writing
"Hi Jeremy I will send you some links of some good descriptions in TourCMS"
Aug 14
Jeremy Smith replied to Jeremy Smith's discussion Need help with tour writing
"Thanks for the reply.  I was rather hoping for a tourcms textbook tour template!  I am not sure where to look for multiple day tours. Do you know any good ones? How about running a competion for the best tour description fields. This way…"
Aug 13
 

Forum

Managing Suppliers

Please I need help with these;1. Can I change prices of tour packages from GBP to USD?2. Can I add review to my site? so that users can write reviews of tourpackages on my site. While other reviews will be downloaded from other tourbooking…Continue

Started by Baraka Jason in General discussion & suggestions 8 hours ago.

Invoices & documents in PDF format

Hi Alex,I know that this issue has been touched a few times previously,  but is there any news in regards to auto generating PDF formats for attachments send by system. It it really something we miss in an otherwise super system.Most of our…Continue

Started by Jakob in General discussion & suggestions 15 hours ago.

code for adding map to website 2 Replies

Hi all,Does anyone has code ready for adding the Google map with multiple points and labels to Tour pages? Here are the basics explained: …Continue

Started by Actief in Tsjechie in TourCMS Marketplace & XML API. Last reply by Actief in Tsjechie on Friday.

Wordpress when creating Tour/Hotel page created is 404 not found 2 Replies

Hello,If any you could help me it would be appreciated.  We have a newer website we are going to be putting all of our tours up on.  We have uploaded one sample tour into TourCMS to get a feel for it before we enter in all of our content.When I put…Continue

Started by Leif Ryman in TourCMS Marketplace & XML API. Last reply by Paul Aug 26.

Change in how email sends (new bookings) (regular booking engine)

We just changed how the email sends using the regular booking enginePreviously the new booking email / provisional booking email / confirmed booking email would send ONLY if a payment email (success or failure) had NOT sent at the same stepNow these…Continue

Started by Alex Bainbridge in General discussion & suggestions Aug 18.

Connecting to supplier question. 3 Replies

Hi Sorry to bother you again.  The email I wrote to the suppliers has been sent and I have received some replies. I wasn't sure if after receiving a reply from a supplier affirming that they would be willing to connect, the procedure  was automatic…Continue

Started by Peter Brassey in General discussion & suggestions. Last reply by Peter Brassey Aug 18.

Sharing availability between tours 7 Replies

I have some instructor availability on a set of dates in the future. I could offer any of a number of different tours on these dates. Rather than loading departures on all the tours for all the dates that I am free, is there any way that multiple…Continue

Tags: availability, Shared

Started by Will Sheaff in Booking engine setup and web design. Last reply by Alex Bainbridge Aug 16.

email to suppliers 2 Replies

HiThe other day, I created  an email to connect to all the suppliers.  When I finished and clicked to submit, a pop up said something about awaiting moderator review.  Could you tell me how long this takes as I haven't received any connections yet…Continue

Started by Peter Brassey in General discussion & suggestions. Last reply by Peter Brassey Aug 14.

Need help with tour writing 4 Replies

My tour company is new and I am attempting to write the text for a good multiday tourCan anyone recomend a first rate tour example that I can look at and learn from. There are a lot of fields on the tour description page. It would help me incredibly…Continue

Started by Jeremy Smith in General discussion & suggestions. Last reply by Jeremy Smith Aug 14.

local payments 3 Replies

Good morning,I noticed that local payments are not multiplied by number of clients and/or number of dates/nights. Is that correct or am I overlooking something?Regards, LuitContinue

Started by Actief in Tsjechie in General discussion & suggestions. Last reply by Actief in Tsjechie Aug 13.

Blog Posts

February 2014 - The focus of the year ahead

2013 was a busy year for TourCMS with a major increase in suppliers using us to run their websites, their daily operations and their distribution to travel agents, hotel concierges and web affiliates. Collectively we did around 100 million USD through the system (and 2014 is looking like a 200 million USD year)



People always ask us what is our focus going forwards? It is actually quite a hard question to answer in public but here goes



Day tours &…

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Posted by TourCMS team on February 19, 2014 at 12:30pm

April 2013 - Release note summary (last few months)

Team TourCMS has been busy making core system changes to. So busy that we have almost forgotten to write a release note for a few months saying what we have been upto!

At a very top level, the following functionality areas are new and/or vastly improved

 

Hotel pickups

Now able, on a tour by tour basis, set hotel pickup points. A much better approach than the previous, ad hoc, approach of using questions & answers. (Questions & answers…

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Posted by TourCMS team on April 11, 2013 at 10:29am

9th November - Work ongoing on descriptions, images and moving product configuration around

Variety of important changes made recently to the TourCMS system



Product configuration

* Hotel product types now hidden - although still possible to turn on hotel product types if you go to Configuration & Setup - tours general settings

* Freesale tour types (where customer selects a date) - now selectable on a tour by tour basis, but hidden by default. We still think freesale is very useful (especially for the basis of tailor-made tours) but…

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Posted by TourCMS team on November 9, 2012 at 4:41pm

26th September - New release - many changes to tour setup and configuration

Many changes this month to TourCMS - most of which are, if you are an existing customer, well worth paying attention to.

Agents

* Agent login - on start of booking engine - now uses the TourCMS Marketplace agent login credentials not the previously configured agent usernames/passwords. This means that agents only have to remember one set of credentials for any TourCMS customer (of course you as a supplier have to have a commercial relationship with each…

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Posted by TourCMS team on September 26, 2012 at 9:53pm — 2 Comments

30th July 2012 - New release - big round up from last few months

We haven't announced TourCMS developments for a while but we have been hard at work tweaking, improving and changing the system - based on feedback from the 250 local tour operator customers - and our own vision.

This release note is a summary of changes made over the last few months:

Bookings

* Unconfirmed bookings tab - easy to see bookings (arriving shortly) - where not yet confirmed (normal process is that this is for bookings where payments…

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Posted by TourCMS team on July 30, 2012 at 10:16am

9th January 2012 - New release - More tweaks to bookings management, SMS sending and Portuguese

Big roundup of many smaller changes that we have rolled out since the last release note back in November 2011.



User Interface

- Website manager renamed as Channel Manager. Websites also renamed as Channels. (As a reminder, Channels enable you to manage multiple brands or websites within a single account)

- Portuguese booking engine / customer facing documentation (we now support 20…

Continue

Posted by TourCMS team on January 9, 2012 at 12:00pm — 1 Comment

 
 
 
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