For users of the TourCMS tour operator ecommerce platform
API Retuns No Results
Hi,
We recently upgraded to a paying account. We have tours set up with dates in future. I'm using the API via simplexml per the examples given in the documentation. I can connect to the TourCMS but when I call either of the following functions and print results it says NO MATCHING DATA. I assume it should return any tours even if only has future dates. Any insight? Thanks!
$result = $tourcms->list_tours($channel_id);
$result = $tourcms->search_tours('', $channel_id);
Michelle :)
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Replies to This Discussion
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Permalink Reply by Alex Bainbridge on -
Hi Michelle
Chances are you are have done everything right except perhaps complete the content fields (tour names, descriptions, images) that are also required to get product to be exposed by the API.
To tell this go to the Marketplace section within your login - and you will see three columns - live - incomplete data - not distributed. I suspect that you will have your tours in the incomplete data / not distributed columns. If you click on the number of tours there you will get through to the matching list with instructions on how to fix it. (Incomplete data will take you through to a tab on each tour/hotel showing you which fields are missing)
Really we need to know which account you are referring to then we can take a look and investigate. If you don't want to tell us in public, please do email us on support@tourcms.com
Thanks. Alex
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