For users of the TourCMS tour operator ecommerce platform
What has happened to the arrivals report?
We are getting lots of provisional bookings showing up on it with the following message
No Payment Made
BOOKING NOT CONFIRMED
Also the numbers of guests in the bookings that are not conformed are now counted in the totals for arrival on the day.
This is a logistical nightmare for the operations team as it looks like they have way more people arriving than they do have.
Can this be returned back to how it was where the Arrivals reports only shows confirmed bookings?