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For users of the TourCMS tour operator ecommerce platform

Sorry. TourCMS has experienced an error that we could not recover from.

Any ideas what is causing the massive increase in the log out and the below message showing? We are getting it on a constant basis over the last few months and it does not seem to matter where we are logging in from.

Getting to the point of causing real pain as it often happens when on the phone to a customer

Peter

Sorry. TourCMS has experienced an error that we could not recover from. 

The event has been logged and sent to an engineer for analysis. 

We suggest that you login again and continue what you were doing. Sorry for the inconvenience.

This page is also displayed if you are attempting to circumvent the security system (but we don't think you are doing that!)

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Hi Peter

Yes - this is a system issue we are addressing. Its to do with too many people doing a certain thing at the same time, so we are rearranging some of the technology to better handle this situation. 

Sorry for the trouble

best wishes

Alex

Thanks Alex, its getting daily now and our staff getting pretty frustrated too. Hope you can fix it soon. 

Cheers, Ralph

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