For users of the TourCMS tour operator ecommerce platform
Any ideas what is causing the massive increase in the log out and the below message showing? We are getting it on a constant basis over the last few months and it does not seem to matter where we are logging in from.
Getting to the point of causing real pain as it often happens when on the phone to a customer
Yes - this is a system issue we are addressing. Its to do with too many people doing a certain thing at the same time, so we are rearranging some of the technology to better handle this situation.
Sorry for the trouble
Thanks Alex, its getting daily now and our staff getting pretty frustrated too. Hope you can fix it soon.