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For users of the TourCMS tour operator ecommerce platform

Hi there

I don't know if someone has already asked this question but is there a token for adding the product page url to emails?

We would like to be able to refer people to the tour page on the website for further details etc.

Thanks!

Julie

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Hi Julie

Yes - was done a while back !

%t_url% should do the trick

Hi Alex

Thanks, I thought it probably would have been!

:-)

Julie

Hi Alex

The token is working great for what I required but I do have a formatting question. I am using the %itinerary_table_text% token in an email template along with the product url token and the formatting of most of the text in the email is Verdana but the Itinerary is in Times New Roman. The two different fonts make the email presentation look odd. Is there a way of formatting the fonts so they are all the same?

Thanks!

Julie

Can you forward your template to us at support so I can take a look at it

Thanks. Alex

Hi

Sending copy of email now.

Actually just noticed that the email was sent as part of existing ticket 8322. That'll teach me to just automatically reply to the last support email!

Julie

Hi Alex

Following on from this, I made a change to one of our rtf templates this morning and now the token doesn't seem to work. I've tried a few different tokens to see if I was using one incorrectly but it doesn't matter which token I add to the rtf none of them work.

I've attached the original rtf and the output from the email. The output document shows the token for the booking id in the Balance due field as I was trying to test and see if it was the particular token I was using that was the problem. Can you let me know what I might be doing wrong?

Thanks!

Julie

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Hi Julie

I believe Paul has found the problem for you so this is now fixed.....

Cheers. Alex

Hi Alex

Yes, all sorted

thanks

Julie :-)

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