For users of the TourCMS tour operator ecommerce platform
Tour Review with TourCMS?
One of the web projects I am looking at implementing is a Tour Review function on each tour. I believe that this would increase conversion and improve SEO.
Has anyone had any experience of using customer reviews on their website? If so do you have any suggestions of third party solutions or scripts that would work well with TourCMS.
I have looked at Power Review Express but this seems very US centric and geared towards product retail sites.
Any advice would be great.
Neil
I am
Has anyone had any experience of using customer reviews on their website? If so do you have any suggestions of third party solutions or scripts that would work well with TourCMS.
I have looked at Power Review Express but this seems very US centric and geared towards product retail sites.
Any advice would be great.
Neil
I am
Views: 11
Replies to This Discussion
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Permalink Reply by Alex Bainbridge on -
Hi Neil
Part of a master plan is being able to automate a post travel email (you can send now, just manually to both find the right bookings and send the email). In that post travel email should be a few questions - which, if you wish, you could feed answers (e.g. reviews) back into a TourCMS field
Then you would be able to use the CMS to put those reviews on your site (and elsewhere)
Of course, we haven't actually built that yet - but its on our list - so you can see our intention. No I don't have a timeline! :)
Thanks. Alex
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Permalink Reply by Neil Lapping on -
Many thanks,
It's not urgent and if that is functionality you are looking at in the long term I will just hang on until then as it is probably easier than adding in a third party review system.
Cheers
Neil
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Permalink Reply by tom herremans on -
Hi Alex,
Nice to read the above. This is actually what we are looking for.
Has a timeline come for this or still without?
Thanks
Tom
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Permalink Reply by Neil Lapping on
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Hi Tom,
We went ahead with using Power Review Express, which has proven to be excellent so far.
Alex wrote about it here - http://www.smallfishbigocean.com/forum/topics/adding-product-review...
Alternatively you can view the live reviews on our website - http://www.macsadventure.com
The software includes an auto email functionaility, you just upload bookings, do a bit of manipulation and customer gets a email asking for a review a couple of days after returning from their holiday.
If you need any further help on this please give me a shout.
Regards
Neil
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