TourCMS community

For users of the TourCMS tour operator ecommerce platform

Here's a quick summary of our business hours over the next two weeks for the holiday season.

During the following dates, we'll be offering a limited support service:

 

Tuesday 24th Open  

Wednesday 25th Closed


Thursday 26th Closed


Friday 27th Open


Monday 30th Open 


Tuesday 31st Open  (until 3pm GMT)

Wednesday 1st Closed

Thursday 2nd Open

Friday 3rd Open

Monday 6th  Back to normal 

 

On the days we’re open, we will:

- answer email that looks high priority or urgent relating to account issues (send it to: support@tourcms.com)

- be checking the forums from time to time

 Please note that response times during this period may be slightly longer than usual.

We won't:

- be available by phone (except on the emergency line in a true emergency!).

This is because all TourCMS staff will be working remotely rather than in the office.

The dates we are closed are all UK public holidays, but even on our ‘closed’ days, we will be keeping an eye on the inbox.

Additionally we will continue to ensure the system is fully up and operational throughout the festive season.

 

Wishing you all a very merry Christmas and a Happy New Year!

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