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For users of the TourCMS tour operator ecommerce platform

Hi,

Just going through the final stages of configuring TourCMS for a golf tour business. This will involve moving from Microsoft tools.

My question how do you old hands use e-mail.

Do you move over to TourCMS to send emails once you have an enquiry to track all activity and use other ( e,g Outlook) for more general - no enquiry specific e-mails? Currently all e-mails are via Outlook

 

Thanks for sharing your experiences

 

Mel

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Hi Alex

We are making some changes to our email templates...which kind of worked before but had some annoying large spaces after the image we inserted... The revised code looks even worse in an email...but lovely as rendered HTML in a browser.

Where are we going wrong?

<table border="0">
<tr>
<td>
<p style="margin-top: 0; margin-bottom: 1">
<img src="http://www.speedchills.com/images/topp.jpg" align="left" hspace="2" vspace="2" width="100" height="44" /p>
</td>
</tr>
<tr>
<td>
<p style="margin-top: 0; margin-bottom: 1"> <font size="2" face="Verdana">Customers’ prepayments are protected by a topp policy. Worldwide customers’ prepayments for non flight inclusive packages will be reimbursed, subject to the terms and conditions of the topp policy. Where return travel is included in the package purchased, customers will be repatriated, subject to the terms and conditions of the Policy . In the unlikely event of financial failure please contact the claims helpline on 0870 0137 965. A copy of the policy is available on request from your travel organiser.</font></p>
</td>
</tr>
<tr>
<td>
<p style="margin-top: 0; margin-bottom: 0"> <font size="1" face="Verdana">This policy is provided by Travel & General Insurance Services Limited (tagis), registered number 02527363 and underwritten by International Insurance Company of Hannover Limited (Inter Hannover), registered number 01453123. tagis and Inter Hannover are authorised and regulated by the Financial Services Authority.
</font></p>
</td>
</tr>
</table>

Hi Neil

Send us a support question and we will take a look

Thanks. Alex

Alex,
1) Audit trail and ability to view emails is great.
2) I would need help setting a logo to my email templates. I assume a lot of people reading this would want to as well. Can you explain or should I open a ticket?

Thanks- Charles

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