TourCMS community

For users of the TourCMS tour operator ecommerce platform

Hello.

I'm after some help from anyone that is successfully using the La Caixa payment gateway with the TourCMS booking engine.

  • My client has a La Caixa account all set up.
  • We have entered all the necessary details into TourCMS to set up the link.
  • When going through to make a payment (Step 5 of the booking process) we click continue.
  • The La Caixa payment page displays an error "SIS0042"
  • I have double-checked the settings within TourCMS, they are correct.
  • We have set URLs parameters to Yes (as per http://www.tourcms.com/support/payments/LaCaixa.php)
  • Switching between Test Mode and Live mode makes no difference - same result.

I've been in touch with La Caxia and they say that it's an error in the signature. They even sent me a massively technical document about integrating with their system. They are asking me for the MerchantParameters which is something I don't have access to given that the integration is taken care of by TourCMS.

This all seems unnecessary.

If other TourCMS users have a La Caixa connection working correctly then it must be a setting somewhere that is incorrect.

So, can anyone help me work out where the issue lies?

Settings in TourCMS:

Settings in La Caixa:

I am genuinely at a loss so any help you can give would be great.

Cheers

Owen

Views: 68

Reply to This

© 2017   Created by TourCMS team.   Powered by

Badges  |  Report an Issue  |  Terms of Service