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Ben Neynens
  • New Zealand
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Ben Neynens's Discussions

set up extensions as seperate tours?
3 Replies

I have a basic 9 day tour, to which people can add extensions at the start and end. The extensions are currently set up as options.However those extensions could also potentially function as…Continue

Started this discussion. Last reply by Aled Rees Apr 12.

Quantity x1
5 Replies

When there are options which are per group rather than per person, I use the Quantity X1 option.In the booking system, it ultimately calculates the price correctly x1.However, in the dropdown…Continue

Tags: options, x1, quantity

Started this discussion. Last reply by Paul Mar 13.

step 3 of booking system, double information
2 Replies

The below image is of step 3 of the booking system.I have circled the top and bottom half of the displayed text.To be honest I don't see the point of the first half.Is there a way to prevent it from…Continue

Tags: engine, booking, 3, step

Started this discussion. Last reply by Anne-Marie Clarke Feb 23.

Agents in TourCMS
1 Reply

I have been playing around with a test agent account.  It appears that the agent only accesses the booking page, basically the same as that seen by the customer.Can agents also access the admin…Continue

Tags: agents

Started this discussion. Last reply by Paul Feb 20.

 

Ben Neynens's Page

Latest Activity

Aled Rees replied to Ben Neynens's discussion set up extensions as seperate tours?
"Hi Ben (+Alex & Paul). Just a few things that came to mind..... Something like this is possibly needed.  We have similar situations where someone may book a 10 day tour to Argentina, but want also a 5 day extension in Brazil. It is not…"
Apr 12
Ben Neynens replied to Ben Neynens's discussion set up extensions as seperate tours?
"No suggestions on how to have customers book 2 tours at once? eg. a Auckland-Wellington tour plus a Wellington-Queenstown tour to make one big route? Cheers, Ben"
Apr 12
Ben Neynens replied to Ben Neynens's discussion set up extensions as seperate tours?
"Any thoughts on this? Cheers, Ben"
Mar 27
Ben Neynens posted a discussion

set up extensions as seperate tours?

I have a basic 9 day tour, to which people can add extensions at the start and end. The extensions are currently set up as options.However those extensions could also potentially function as independent tours.If the extensions were set up as tours instead of options, is there a way that customers could book them together online?If so, how should customers go about adding other tours to a booking?Many thanks,Ben See More
Mar 14
Paul replied to Ben Neynens's discussion Quantity x1
"Hi Ben, I thought when you mentioned price x1 that the price would always the same, feel free to fire an email to support detailing the pricing on this and we can take a look. Paul"
Mar 13
Ben Neynens replied to Ben Neynens's discussion Quantity x1
"Ah, I see where we are differing... I'm using the 'restricted' setting whereas you're using the 'yes' setting. I'm using restricted because its for an option that is required (actually vehicle surcharge based on…"
Mar 13
Paul replied to Ben Neynens's discussion Quantity x1
"Hi Ben, it should work - if you can let me know which Option it's not working on I'll take a look. Paul"
Mar 13
Ben Neynens replied to Ben Neynens's discussion Quantity x1
"Thats not what I'm after. Because if you do that, then the option won't show up  when there are >1 person on the booking. So, for example, lets say its a self drive booking.  There are eg. 2 people on the booking.  One of…"
Mar 13
Paul replied to Ben Neynens's discussion Quantity x1
"Hi Ben, You can make the select box contain only 0 or 1, just head into Dates and prices and edit the Price table as follows: Does that work for you? "
Mar 13
Ben Neynens posted a discussion

Quantity x1

When there are options which are per group rather than per person, I use the Quantity X1 option.In the booking system, it ultimately calculates the price correctly x1.However, in the dropdown quantity box when people are selecting the option, it always shows the number of passengers, rather than the number 1.So, people booking as eg a group of 4 might be confused into thinking they are paying 4X the price of the option, rather than 1x.Its quite minor, but if the programming isn't too complex I…See More
Mar 13
Anne-Marie Clarke replied to Ben Neynens's discussion step 3 of booking system, double information
"Thank you, that is exactly how I want it presented too.  Step 3 changed on all three of our channel managers and all three looking lots better for us :-)"
Feb 23
Alex Bainbridge replied to Ben Neynens's discussion step 3 of booking system, double information
"Hello Ben Ah - nice looking booking screen in Chinese there ;) The information isn't duplicated - one table is dates / itinerary - the other is prices. Normally quite different data (on more complex bookings, but with less options than you…"
Feb 23
Ben Neynens replied to Ben Neynens's discussion Duplicating a Channel
"yep, with you.  thanks a lot. -Ben"
Feb 22
Alex Bainbridge replied to Ben Neynens's discussion Duplicating a Channel
"Hi Ben I really meant that most of the work in duplicating a channel is in all the email template settings etc This is now on our list to make easy to do - so when you create a channel - you can create it as a copy of an existing channel (including…"
Feb 22
Ben Neynens posted a discussion

step 3 of booking system, double information

The below image is of step 3 of the booking system.I have circled the top and bottom half of the displayed text.To be honest I don't see the point of the first half.Is there a way to prevent it from being displayed?Many thanks,BenSee More
Feb 21
Paul replied to Ben Neynens's discussion Agents in TourCMS
"Hi Ben, 1. There's a couple of choices with regard to agents:          i) They can - as you say - log in to the standard customer facing booking engine.          ii) Alternatively you can set…"
Feb 20

Profile Information

Do you have a website:
http://indulgencetours.com
Describe your travel products:
Self Drive tours, primarily for Mainland Chinese, both for groups and individuals.
Using TourCMS since:
Jan 2012

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