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Dan Eldridge's Discussions

Unlimited Booking Quantity for Options
5 Replies

Started this discussion. Last reply by Alex Bainbridge Sep 2, 2009.

Problems with Options Filter
1 Reply

Started this discussion. Last reply by Alex Bainbridge Aug 13, 2009.

Adding an agent after a booking is made
5 Replies

Started this discussion. Last reply by Alex Bainbridge Jun 21, 2009.

 

Dan Eldridge's Page

Latest Activity

Alex Bainbridge replied to Dan Eldridge's discussion Unlimited Booking Quantity for Options
"Hi Andy That is on the list - here is how the list looks currently (somewhat long!) http://community.tourcms.com/forum/topics/september-2009-development Thanks for your understanding Alex"
Sep 2, 2009
Andy Lawson replied to Dan Eldridge's discussion Unlimited Booking Quantity for Options
"Alex Is this part of the extra data field that I require for my ski school and equipment hire options? regards Andy"
Sep 1, 2009
Dan Eldridge replied to Dan Eldridge's discussion Unlimited Booking Quantity for Options
"Hey Alex, Thanks for your advice. The problem was that we didn't have YES ticked in the option price table. Thanks again, Dan"
Sep 1, 2009
Alex Bainbridge replied to Dan Eldridge's discussion Unlimited Booking Quantity for Options
"Hi Dan The unlimited option quantity tick removes the quantity dropdown and replaces it with an input box (numbers only) so you can type whatever number you like. However this is for existing bookings, new bookings still have a max of 250 option…"
Sep 1, 2009
Paul replied to Dan Eldridge's discussion Unlimited Booking Quantity for Options
"Hi Dan, Feel free to email support and we can take a look at this. Just let us know one that is working and one that isn't, plus any specific instructions on how to reproduce the error (e.g. which tours/dates to check availability)."
Aug 30, 2009
Dan Eldridge posted a discussion

Unlimited Booking Quantity for Options

Hey All,We have a group of options that we have set to allow unlimited booking quantities. For the first few options we set it works great and we are able to add any quantity of the option regardless of the number of people in the booking. However for the latest options we have set to allow unlimited booking quantities don't seem to be working. It all seems to be setup correctly but we are only able to add options corresponding to the number of people booked on the tour.Has any body else seen…See More
Aug 29, 2009
Dan Eldridge replied to Vicki Roberts's discussion Banking
"Hi Alex & Vicki, I've been meaning to suggest a few possible enhancements to the sales ledger for a while now. At the end of the day we would like to be able to print a report that gives us a break down of what payments were put through…"
Aug 18, 2009
Alex Bainbridge replied to Dan Eldridge's discussion Problems with Options Filter
"Hi Dan We have found the problem and will release a fix to it later tonight Many apologies Thanks. Alex"
Aug 13, 2009
Dan Eldridge posted a discussion

Problems with Options Filter

Hey Alex and Crew,We've been using the Options Filter to limit certain add-ons to certain tour rates. Specifically we have limited child lift tickets so that they only appear for the child rate types on tours. This works great when we add lift tickets as an option on tours at the time of booking but if we go to add them after we have a few issues.For example if we book an adult and a child on a tour and confirm it and then try to add lift tickets using the 'add option' link under the…See More
Aug 12, 2009
Dan Eldridge replied to Alex Bainbridge's discussion Agent / marketing success reports - what do you want in the reports?
"Hi Alex, I've had a quick look at the reports and they look really good. There's just a couple of comments. With the report in the sales ledger it would be great if the table could display the total of the commissionable items (not sure…"
Aug 10, 2009
Dan Eldridge replied to Alex Bainbridge's discussion Agent / marketing success reports - what do you want in the reports?
"Hey Alex, We actually do a combination of both. We prefer to invoice for bookings and pay commissions for the date the tour was "travelled" but a few of our suppliers send us statements based on booking dates. Would it be possible to be…"
Aug 10, 2009
Dan Eldridge replied to Hasmik's discussion Flags
"Hi Alex, This change is something we can live without and as you said there are other ways we can check on the status of payments. The arrivals report looks like it will work and the Sales Ledger will also help us. Thanks for having a look at it…"
Jul 13, 2009
Dan Eldridge replied to Hasmik's discussion Flags
"Hey Alex, We probably we wouldn't get the system to send us an email but instead we would use the flag as a visual reminder as part of our end of day procedure. This way at the end of the day we can check the flags before we close to make sure…"
Jul 12, 2009
Dan Eldridge replied to Hasmik's discussion Flags
"Hi Alex, While we're talking about flags we had a question about the flag for when bookings are unpaid x days prior to start date. Our tours are all pay on arrival so we currently have set to flag tours unpaid 1 day before booking start date.…"
Jul 12, 2009
Dan Eldridge replied to Alex Bainbridge's discussion Agent / marketing success reports - what do you want in the reports?
"For option 2 it would be great to be able to print off a monthly invoice for the bookings made by the agent where they are paying the balance. This would save a lot of time as we normally go through bookings for the month and manually build an…"
Jul 7, 2009
Dan Eldridge replied to Alex Bainbridge's discussion Agent / marketing success reports - what do you want in the reports?
"Both of these reports sound really good. The number of customers is an important addition I hadn't thought of. One issue we would have is that we often upsell clients on products which are non-commissionable (usually added as options). Perhaps…"
Jul 6, 2009

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