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Dana Ronan
Dana Ronan
  • Female
  • Daylesford, VIC
  • Australia
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Dana Ronan's Discussions

Enquiries export
2 Replies

Started this discussion. Last reply by Dana Ronan Jun 10, 2010.

missing booking numbers//timed out in online bookings.
1 Reply

Started this discussion. Last reply by Alex Bainbridge Apr 13, 2010.

Tours as hotels
2 Replies

Started this discussion. Last reply by Dana Ronan Apr 7, 2010.

 

Dana Ronan's Page

Latest Activity

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Dana Ronan commented on TourCMS team's blog post '24th January 2011 - New release - Booking engine tweaks, API changes, payment gateways, more tokens...'
Help!  The "refresh" link has disappeared in the new release out of the payments area of the customer profile.  We use this to make the American Express details appear so we can charge through the bookings, but it's…
Jan 24, 2011
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Dana Ronan replied to Andrew's discussion 'Set up Private Tours along with Scheduled Tours'
Thanks Alex. Have had a tweek and yes - my error. I will distill what I need to do from a pricing point of view and contact support if I'm not getting the results I need. Dana
Aug 11, 2010
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Dana Ronan replied to Dana Ronan's discussion 'Enquiries export'
Too good! thanks Alex. Have a great day.
Jun 10, 2010
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Alex Bainbridge replied to Dana Ronan's discussion 'Enquiries export'
Hi Dana OK - both are done and will be in the next release Thank you Alex
Jun 9, 2010
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Enquiries export

Hi guys,In reports, Enquiries export,  would it be possible to firstly:- have address details appear in 2 columns if there are two lines in the customer file separated by a carriage return.- have the country actually appear in its full word form, rather than a code. I mail merge this list and there is a lot of mucking around with formating afterwards because these two things aren't quite right.Thanks,DanaSee More
Discussion posted by Dana Ronan Jun 9, 2010
2 Comments
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Dana Ronan replied to Alex Bainbridge's discussion 'If we could do one functionality development for you in May/June 2010 what would it be?'
Hi Alex, Any updates on our inventory control discussions we had back in March/April? I know it was on a develoment timeline for May, but not sure whether it's been pushed back. Thanks, Dana
May 26, 2010
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Alex Bainbridge replied to Dana Ronan's discussion 'missing booking numbers//timed out in online bookings.'
Hi Dana Yes - booking IDs are "used up" by temporary bookings (i.e. incomplete bookings). Only once they have gone into the booking process (beyond step 1) will a booking ID be issued. The customer gets 45 minutes to complete each step…
Apr 13, 2010
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missing booking numbers//timed out in online bookings.

2 quick queriesI have noticed occasionally (I think since we turned on the online booking engine) we have new bookings that skip a few numbers in their sequence.  It seems to coincide with me getting an email from people saying they have tried to book online but timed out at some point. Can you advise:- does this skip in the sequence indicate someone has tried to book online or tested the booking engine or is it just a random thing? - how long does a customer have to complete the online booking…See More
Discussion posted by Dana Ronan Apr 13, 2010
1 Comment

Profile Information

Do you have a website:
http://www.bothfeet.com.au
Using TourCMS since:
July 2008

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