"Got it. Thank you so much for the quick reply."
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Donna Curry's Discussions
"Same As" function in Hotel Rate Setup Tab not working properly
2 Replies
Under the Tours > Dates & prices > Hotel rate setup tab, we are using the "Same as" feature for our rooms. We have a total of 31 rooms, with 4 different categories. The problem is when…Continue
Started this discussion. Last reply by Donna Curry Dec 7, 2010.
How to Create a Room Block w/o add individual reservations
2 Replies
How can I block all rooms as "sold out" or in this case a full-ship charter, without creating individual reservations? The time period I want to block is one week, however this itinerary runs for 4…Continue
Tags: charter, out, sold, block, room
Started this discussion. Last reply by Donna Curry Dec 7, 2010.
Question re: defaults on new booking email
5 Replies
I have two websites associated with my TourCMS account - one is in English, one is in Spanish.My current marketplace partners are all associated with the Spanish website, so the new email booking I…Continue
Tags: spanish, %balance_sale%., token, email., booking
Started this discussion. Last reply by Donna Curry Jun 28, 2010.
Automatic new booking email not being sent
3 Replies
I've configured the automatic new booking email to be send with each new booking. Unfortuately I've not doing something properly, because it is not being sent automatically and I can see the…Continue
Tags: email, booking, new, configuration
Started this discussion. Last reply by Alex Bainbridge Jun 14, 2010.
Donna Curry's Page
Latest Activity
Donna Curry replied to Donna Curry's discussion How to Create a Room Block w/o add individual reservationsDonna Curry replied to Donna Curry's discussion "Same As" function in Hotel Rate Setup Tab not working properly"Hi Paul:
Yes, it was my error and I had definitely misconfigured the durations. I corrected per the instructions outline in your email and now it works perfectly. Thank you so much for the excellent service."
Paul replied to Donna Curry's discussion "Same As" function in Hotel Rate Setup Tab not working properly"Hi Donna,
I think this is an issue with how your durations are configured - rather than a bug in the "Same as" functionality.
Have replied via email.
Paul"
Paul replied to Donna Curry's discussion How to Create a Room Block w/o add individual reservations"Hi Donna,
If you go into each room, "Edit on/off sale by date band" and switch them off-sale that will do it - it applies to all board basis for that room.
Paul"
Donna Curry replied to Paul's discussion In-resort / mobile information - Feedback welcome"Hi Paul:
Based on our current business model, most likely we would not use these features.
Thank you again for the excellent product and service.
Best,
Donna"
Donna Curry replied to Alex Bainbridge's discussion Announcing TourCMS price change from 1st August 2010"Alex:
TourCMS is an excellent product and you deliver superior customer service. The price adjustment is very reasonable.
Best,
Donna"
Donna Curry replied to Donna Curry's discussion Question re: defaults on new booking email"I've made that change also. It's excellent to have the option of multiple languages for the widgets. It's makes things so much easier.
I'm looking forward to the marketing training webinar on Thursday.
Thanks again!
Best,
Donna"
Alex Bainbridge replied to Donna Curry's discussion Question re: defaults on new booking email"Great! The next little challenge would be to move your widget to be the Spanish version :)
You can build a new one in the widget builder. Won't change where the link goes to - but will make the widget the Spanish version!"
Donna Curry replied to Donna Curry's discussion Question re: defaults on new booking email"Resolved. : -) Everything is simple when you know the right answer.
Thank you so much for the excellent service.
Best,
Donna"
Alex Bainbridge replied to Donna Curry's discussion Question re: defaults on new booking email"... and the token to use would be %summary_sale_table%"
Alex Bainbridge replied to Donna Curry's discussion Question re: defaults on new booking email"Hi Donna
I can see these 2 bookings that are both in English and were made online
201043
201042
Are these the 2 bookings you are referring to? Can you talk me through how you generated those bookings? (e.g. where you clicked from)? They both seem…"
Donna Curry posted a discussionQuestion re: defaults on new booking email
I have two websites associated with my TourCMS account - one is in English, one is in Spanish.My current marketplace partners are all associated with the Spanish website, so the new email booking I have set up is in Spanish.For some reason, the new booking email for the Spanish bookings is defaulting to the English version, Where can I correct this?Since all my current partners are focused on the Spanish speaking market, my current work around is to change both new booking email to Spanish…See More
Donna Curry replied to Alex Bainbridge's discussion Exposing leadtime, average transaction size and clicks to book to your partners"This looks good to me - this information would be of great value to our channel partners."
Alex Bainbridge replied to Donna Curry's discussion Automatic new booking email not being sent"Hi Donna
Should work. No need for the agent to login (you are right)
Actually the URL isn't unique per agent, but the tracking is.
If you look at booking 201031 you will see the tracking was assigned correctly, but no email was sent…"
Donna Curry replied to Donna Curry's discussion Automatic new booking email not being sent"Hi Alex:
A few more questions.
This is a TourCMS Marketplace partner who is using widgets create bookings.If it is a TourCMS Marketplace partner, I thought each partner has a unique URL they book through, so the booking was credited (or assigned)…"
Profile Information
- Do you have a website:
- http://expeditioncruise.net
- Tell us more about yourself:
- Writer, traveler, explorer, photographer, animal lover. Not so good cook, but I do deeply appreciate a nice glass of wine and enjoying someone else's culinary skills. I l
- Describe your travel products:
- Blue Water Journeys specializes in small ship, expedition cruises to Central and South America. Aboard our 65 passenger vessel Sea Voyager, we explore not only some of the world’s most unspoiled places, but we also discover some of the best kept secrets for whale watching, scuba diving, ecotourism, photography and simply enjoying some of the most beautiful places on earth.
- Using TourCMS since:
- 2010
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