TourCMS community

For users of the TourCMS tour operator ecommerce platform

Gareth Bullock
  • Cumbria
  • United Kingdom
Share on Facebook Share

Gareth Bullock's Discussions

Data back up - tour export?
4 Replies

I haven't had a response from support on this, even after multiple attempts. Anybody else suffering from a lack of communication?I'm trying to set up a contingency back up plan, and looking for more…Continue

Started this discussion. Last reply by Martin Hosie Mar 14.

 

Gareth Bullock's Page

Latest Activity

Martin Hosie replied to Gareth Bullock's discussion Data back up - tour export?
"Hi Gareth, We use the API to display dates and prices on our website. We drop it all into a database before displaying it on our website. We prefer not to pull directly from the TourCMS servers as if our servers have an issue we can resolve it more…"
Mar 14
Paul replied to Gareth Bullock's discussion Data back up - tour export?
"Product details including descriptions, images, dates and prices etc can only be accessed via the API."
Feb 2
Gareth Bullock replied to Gareth Bullock's discussion Data back up - tour export?
"Thanks for the reply Paul. I'll send a fresh email to the Palisis address as you suggest.My concern is primarily how to back up and save product details (descriptions etc) offsite, as i cant see an obvious way to extract this data via the UI…"
Feb 2
Paul replied to Gareth Bullock's discussion Data back up - tour export?
"Hi Gareth,Best bet if you have a new query is to send a fresh email to support@palisis.com rather than update an existing ticket, that way nothing gets missed.TourCMS carries out regular offsite scheduled backups in addition to running a hot…"
Feb 2
Gareth Bullock posted a discussion

Data back up - tour export?

I haven't had a response from support on this, even after multiple attempts. Anybody else suffering from a lack of communication?I'm trying to set up a contingency back up plan, and looking for more info on how TourCMS backs up our data? If for any reason (god forbid) we needed to grab our tour data, how easy is this to do? Has anybody else set up their own system?Any help or info would be gratefully received!ThanksGarethSee More
Feb 2

Profile Information

Do you have a website:
http://maximumadventure.com
Tell us more about yourself:
Digital Marketing Manager
Describe your travel products:
Adventure travel, worldwide.
Using TourCMS since:
October 2016

Comment Wall

You need to be a member of TourCMS community to add comments!

Join TourCMS community

  • No comments yet!
 
 
 

© 2017   Created by TourCMS team.   Powered by

Badges  |  Report an Issue  |  Terms of Service