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Hasmik's Discussions
Exporting data from TourCMS
1 Reply
Started this discussion. Last reply by Paul Slugocki Aug. 2, 2009.
Hotel bookings
1 Reply
Started this discussion. Last reply by Alex Bainbridge Jul. 18, 2009.
Flags
6 Replies
Started this discussion. Last reply by Dan Eldridge Jul. 13, 2009.
Hasmik's Page
Latest Activity
It would be great if you could integrate the system with accounting software like Quickbooks
We are in urgent need for a gateway that would work with Armenia - we are currently working with Klik & Pay with impossible rates! Just if you come accross such a solution it would be great to know.
Karen
AdvenTour
Hi Alex,
Thanks for the info and good luck with all this hard work. One related thing to remind you - some time ago we were talking about ability to hide options so they don't appear in the invoice - so we can book hotels (itinerary-based tours) an…
Hi Hasmik,
You can output a file that contains this information, alternatively if you want to just check some manually that information would be visible in "Dates & Prices" for the tour, or I believe also if you carry out a staff-made booking in Tou…
Hi, I have a question regarding exporting data from TourCMS. We have information on tours in the next month, availability, etc. in the database - is it possible to export that data so that we can, say, put in our enews a block with "x places left on…
Hi Hasmik
Part of a project next week will be the ability to HIDE options from customers. You can then add options to the booking and they won't appear on the invoice, etc.
You will then be able to track your additional components you are selling…
Hi,
We have an issue related to hotel bookings. Our tours are itinerary based, so for a single tour booking we have to create around 8 hotel bookings. Since the system does not allow having so many suppliers on a single booking, we have to create a…
Hi Alex,
This change is something we can live without and as you said there are other ways we can check on the status of payments. The arrivals report looks like it will work and the Sales Ledger will also help us.
Thanks for having a look at it f…
Hi Dan
To be frank, we are not that keen on this suggestion. Occassionally we have a delay in the flag system meaning that they are created the day after they are meant to be (we REALLY try to not have this happen, but it does happen once every so o…
Hey Alex,
We probably we wouldn't get the system to send us an email but instead we would use the flag as a visual reminder as part of our end of day procedure. This way at the end of the day we can check the flags before we close to make sure ever…
HI Dan
We could do this. But first, let me understand what you are going to do with this email that TourCMS would send you.
Many of the "off the shelf" reports have the outstanding balance information - to enable to you collect money on the day - i…
Hi Alex,
While we're talking about flags we had a question about the flag for when bookings are unpaid x days prior to start date. Our tours are all pay on arrival so we currently have set to flag tours unpaid 1 day before booking start date. It wo…
Hi Hasmik
What you could do (today) is setup an issue flag for final check not complete - and as long as you haven't ticked that the booking has had its final check TourCMS will email you.
I will add your name though to a development that we are d…
Hi I am looking for a solution to help us put flags to all our bookings notifying us when it is 1 week before arrival of guest. I want to set it up so that every booking has this flag automatically. Anyone has an idea?
Thanks,
Hasmik
Hi Alex
Seems the problem is still on-going - client just phoned as couldn't make the booking on line. Still always seems to be at same place, bounced out at name and address stage. It seems you just can't type into the field. He uses Internet Explo…
We have now uploaded a fix so that even if you do put a comma in your from name, TourCMS will remove the comma, and send the email anyway.
So hopefully that is both problems fixed
Hi Hasmik
The flag emails are now fixed. We just found a problem that a number of people reported [It was also a source of delay in the system - as the emails were retried again and again for upto 20 seconds]
The reason the automatic booking confi…
Hi, we have a problem with our system: we have set flags to receive a notifcation when, say, a new quotation is made by customer but we do not receive them (started about 2 weeks ago). Also we have enabled the automatic booking confirmation letter (…
Hi Alex, thanks, this sounds much better. Hasmik
Hi Hasmik
Each component (e.g. a tour or a hotel) can only have a single supplier. However a single booking can have multiple components.
Go into an existing booking - and - from the Product tab - go "Add hotel" or "Add tour" - and you can then cr…
Profile Information
- Do you have a website:
- http://www.armeniaexplorer.com
- Describe your travel products:
- culture and adventure tours to Armenia and Caucasus
- Using TourCMS since:
- August 2008
Comment Wall (1 comment)
- At 10:26pm on February 6, 2009,
Actief in Tsjechie said… - Hello Hasmik,
Your website looks really good, however I would use same format (colour etc.) for the online booking engine as used for the website.
Regards, Luit
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