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Jakob
  • Male
  • Hua Hin
  • Thailand
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Jakob's Discussions

Booking engine
2 Replies

Hi Guys,I might have overlokked this one, but is it possible to setup booking engine to sell multiple tours in same booking or do they have be setup as options?Kind regards,jakob Continue

Started this discussion. Last reply by Matthew Jun 10.

Auto email
4 Replies

Hi Alex,Our customers normally pay deposit 8-14 days after we have sent invoice. At this stage the booking is provisional.After we receive deposit the booking will be changed to confirmed.After we…Continue

Started this discussion. Last reply by Jakob May 7.

Invoices & documents in PDF format
1 Reply

Hi Alex,I know that this issue has been touched a few times previously,  but is there any news in regards to auto generating PDF formats for attachments send by system. It it really something we miss…Continue

Started this discussion. Last reply by Alex Bainbridge Sep 3, 2014.

Title in automated email
2 Replies

Hey Guys,Does anyone know if it is possible to make a dynamic title in automated email.Automatically sending emails is a great feature for us, but it is all sent with the same title leaving them all…Continue

Started this discussion. Last reply by Jakob Apr 7, 2014.

 

Jakob's Page

Latest Activity

Matthew replied to Jakob's discussion Booking engine
"Hi,My rather limited experience suggests that the options approach is a little cumbersome.You really do need to develop a shopping cart system on your own website, before handing it over to TourCMS. Have a look…"
Jun 10
Paul replied to Jakob's discussion Booking engine
"A single tour with options is most common, for things like a main tour with additional tours that have no capacity requirements. It is also possible using our API for a developer to put a shopping cart in front of the booking engine, handing off to…"
Jun 8
Jakob posted a discussion

Booking engine

Hi Guys,I might have overlokked this one, but is it possible to setup booking engine to sell multiple tours in same booking or do they have be setup as options?Kind regards,jakob See More
Jun 8
Jakob replied to Jakob's discussion Auto email
"ok thanks Alex"
May 7
Alex Bainbridge replied to Jakob's discussion Auto email
"Ok - well in that case, no there isn't Instead, set a dated flag for +8 days, and TourCMS will remind you that you need to send the email"
May 5
Jakob replied to Jakob's discussion Auto email
"Hi Alex, That could properbly work but normally we send out voucher 5-8 days after final payment has been made sl how should we set the pre trip mail when we both have bookings made and paid up to 6-12 months before arrival as well as last minute…"
May 5
Alex Bainbridge replied to Jakob's discussion Auto email
"Hi Jacob Perhaps you put this in the "pre trip" email? (that only goes to confirmed bookings) "
May 5
Jakob posted a discussion

Auto email

Hi Alex,Our customers normally pay deposit 8-14 days after we have sent invoice. At this stage the booking is provisional.After we receive deposit the booking will be changed to confirmed.After we have received full payment we send vouchers in pdf file to the customers. All vouchers are being uploaded to our dropbox account.Our plan is to send an automail via system with some practical info as well as the link the specific dropbox folder where the customers can download them.Would it be…See More
May 5
Alex Bainbridge replied to Jakob's discussion Invoices & documents in PDF format
"Hi Jacob No progress on PDF invoices specifically. HOWEVER what we DO now have is complete booking details in this API http://www.tourcms.com/support/api/mp/booking_show.php And we have a webhook…"
Sep 3, 2014
Jakob posted a discussion

Invoices & documents in PDF format

Hi Alex,I know that this issue has been touched a few times previously,  but is there any news in regards to auto generating PDF formats for attachments send by system. It it really something we miss in an otherwise super system.Most of our customers are opening their invoices etc on their smart phone / tabs they should also be able to open the attachment and not a RTF attachment.I really hope it would be possible to find a solution for this. Kind regards,JakobSee More
Sep 2, 2014
Jakob replied to Jakob's discussion Title in automated email
"Thanks Alex - it works. Great!"
Apr 7, 2014
Alex Bainbridge replied to Jakob's discussion Title in automated email
"Hello Jakob Pretty sure that yes you can put the tokens into the email subject line"
Apr 3, 2014
Jakob posted a discussion

Title in automated email

Hey Guys,Does anyone know if it is possible to make a dynamic title in automated email.Automatically sending emails is a great feature for us, but it is all sent with the same title leaving them all in the same email thread in our email client, even they have to nothing to do with each other.To avoid this I would like to make call the title some dynamic such as %primary_first_name% or %b_id%.Is this possible?.Kind regards,JakobSee More
Apr 3, 2014
Alex Bainbridge replied to Jakob's discussion Date token in one day tour voucher
"Since this question was raised, we now have the standard TourCMS voucher system that has a great deal more capability (in terms of tracking redemption)  http://www.tourcms.com/support/setup/vouchers.php Worth a look!"
Nov 28, 2013
Alex Bainbridge replied to Jakob's discussion Wrong currency channel used
"The bookings need reentering sadly"
Jul 14, 2013
Jakob posted a discussion

Wrong currency channel used

Hi Alex,Hoping for a quick respond.My staff has entered some rather complex bookings into the wrong channel hence ending up with the wrong currency.Is that any way to change the currency by changes the channel or does the do the bookings  have to be re-entered under a new booking number. If they have to be re-entered is there any way to fix this issue for the future?Best regards,JakobSee More
Jul 13, 2013

Profile Information

Do you have a website:
http://www.sawanasia.travel
Tell us more about yourself:
Located in Thailand, Sawan Travel specializes in Hua Hin Adventure Tours, Hua Hin Tours & Thailand Golf Tours & Golf Holidays.

Sawan Travel organizes business-to-business individual- and group travel in Thailand, Laos, Cambodia and Vietnam.
Describe your travel products:
Tour Operator and Travel agents for fits, group tours, golf holidays.
Using TourCMS since:
2012

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