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Laura Payne
  • Tirana
  • Albania
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  • Actief in Tsjechie
  • Ralph Foulds

Laura Payne's Discussions

enquiries according to type
4 Replies

Is there a way to show all inquiries according to "type"?Continue

Tags: type, inquiries

Started this discussion. Last reply by Paul May 20, 2013.

Voucher template
1 Reply

Hi eveyone!Has anyone got a nice looking voucher, with place for logo, address details and tour info?The idea is to print 2 vouchers on 1 page, 1 for the client to keep and 1 to give to the guideContinue

Started this discussion. Last reply by Jim Davis Aug 14, 2013.

How can I make sure the creditcard fee is added to the total booking price?
5 Replies

Hi There,Some of my bookings have an added creditcard fee, and some do not.All our clients pay online via paypal  Does this mean that the paypal fee is only added if clients use their credit…Continue

Tags: fee, paypal

Started this discussion. Last reply by Alex Bainbridge Oct 17, 2012.

Min pax reached/tour guaranteed (and automaticaly comunicated online)
2 Replies

Hi,Is there a feature that, when the min. pax is reached, there will be a warning?It would be nice if we automatically can add a "guarenteed departure" to every tour where the min pax has been…Continue

Started this discussion. Last reply by Laura Payne Aug 18, 2012.

 

Laura Payne's Page

Latest Activity

Mirjana left a comment for Laura Payne
"Dear Laura,First of all, I would like to introduce myself. My name is Birgit Wagemakers. I am a fourth year student at the university of applied sciences specialist in tourism, in Breda The Netherlands.Currently I am in the final phase of my…"
Apr 11, 2016
Jim Davis replied to Laura Payne's discussion Voucher template
"Hi Laura, if this is not resolved I have someone designs well and am sure can sort you out."
Aug 14, 2013
Paul replied to Laura Payne's discussion enquiries according to type
"Hi Laura, You can indeed. For an existing customer Find their Customer record, then under Enquiries click Create new enquiry For a new customer Go to Customers then New customer record fill in any contact details you…"
May 20, 2013
Laura Payne replied to Laura Payne's discussion enquiries according to type
"Can we also add an enquiry from the back office? For example if we get a phone call for brochure request?"
May 20, 2013
Laura Payne replied to Laura Payne's discussion enquiries according to type
"great, thanks!"
May 20, 2013
Alex Bainbridge replied to Laura Payne's discussion enquiries according to type
"If you go to enquiries section, summary tab, you can search by type Does that do what you want? Thanks. Alex"
May 20, 2013
Peter Conway replied to Laura Payne's discussion cost ledger advice requested
"Hi Ralph We have recently signed up with TourCMS and was wondering how Sage is working out for you.... Any thoughts would be appreciated. Kind regards Peter"
Jan 4, 2013
Alex Bainbridge replied to Laura Payne's discussion How can I make sure the creditcard fee is added to the total booking price?
"dn is "due now" Don't use that one if you send a balance email BEFORE it is due - otherwise it will be zero Alex"
Oct 17, 2012
Laura Payne replied to Laura Payne's discussion How can I make sure the creditcard fee is added to the total booking price?
"Hi Alex, Happy to hear that the problem can be fixed! Could you please enlighten me which of the 6 options i should choose? As we publish the prices online, i think we want to add the cc fee, whats the difference with the 2 bold…"
Oct 17, 2012
Alex Bainbridge replied to Laura Payne's discussion How can I make sure the creditcard fee is added to the total booking price?
"Hi Laura I see the problem - in your booking email templates - "payment instructions" - you are using a token without a fee. BUT the booking engine is configured to bring in bookings WITH a fee. Simple solution is to change the paypal…"
Oct 16, 2012
Laura Payne replied to Laura Payne's discussion How can I make sure the creditcard fee is added to the total booking price?
"Hi Alex, Did you manage to have a look at the example I had send you? thanks! Laura"
Sep 25, 2012
Alex Bainbridge replied to Laura Payne's discussion How can I make sure the creditcard fee is added to the total booking price?
"HI Laura Great question! Its a tough one - in particular in the EU as there are moves to crack down on credit card fees (and make them all included within the advertised price) I expect that IF you are finding some of your bookings have fees and…"
Sep 17, 2012
Laura Payne posted a discussion

How can I make sure the creditcard fee is added to the total booking price?

Hi There,Some of my bookings have an added creditcard fee, and some do not.All our clients pay online via paypal  Does this mean that the paypal fee is only added if clients use their credit card?What can i do to make sure that the paypall cost are added to the total salesprice, in such way that we do not loose money by taking online payments? Is this possible?See More
Sep 14, 2012
Laura Payne replied to Ralf Andersen's discussion How to setup tours with multiple elements
"mmm, not the answer I was hoping for... For all other people in the forum, if you read this, and this feature is very important to you as well, please write it down here, maybe this way adding multiple supliers to a tour will go a bit higher up on…"
Sep 13, 2012
Laura Payne replied to t. mejos's discussion authorize.net payment page not showing warnings/error messages, goes to step 5 of booking process
"Hi, I did not get around it...if you find the solution, let me know!"
Sep 13, 2012
Laura Payne replied to t. mejos's discussion authorize.net payment page not showing warnings/error messages, goes to step 5 of booking process
"Hi there, yes we have the same problem, regards, Laura"
Sep 12, 2012

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http://www.outdooralbania.com

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At 7:05pm on April 11, 2016, Mirjana said…

Dear Laura,

First of all, I would like to introduce myself. My name is Birgit Wagemakers. I am a fourth year student at the university of applied sciences specialist in tourism, in Breda The Netherlands.

Currently I am in the final phase of my study where I do research for the travel company Actief in Tsjechië.

Through these surveys, I want to figure out what the strengths and weaknesses of TourCMS are and what the capabilities of the system are to process data in order optimise internal business processes.

Filling in this survey will take 4 to 8 minutes. If you are interested in the results of this survey you can leave your email address in the suggestions/comments (last question in the survey), and I will send you the results afterwards.

The link below takes you to the survey:

https://nhtv.eu.qualtrics.com/SE/?SID=SV_cHExi5uxddSDJGZ

Thank you very much for you time.

With kind regards,

Birgit Wagemakers

 
 
 

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