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Matthew
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Matthew's Discussions

SMSing tour guides/drivers/etc

How can I do this? Ultimately I would like to be able to assign a specific resource (driver and/or guide) to a specific product, but as an initial step SMS would be ok. (i.e. when a specific product…Continue

Started Mar 20, 2016

%summary_sale_table% - end date
4 Replies

Hi,Is it possible to get the %summary_sale_table% to show the end date for the activity?Continue

Started this discussion. Last reply by Euan Wilson Nov 10, 2015.

Payment processor etc. recommendations
5 Replies

Hi,At the moment I use Paypal for receiving payments, which are all in GB£. Customers have a choice of paying 25% deposit, or full balance. Expenses are incurred in IDR, because the activities take…Continue

Started this discussion. Last reply by Matthew Sep 1, 2015.

How to load costs?
7 Replies

I am probably being stupid, but can you tell me how to do this?I sell my tour in GBP, at (say) £100 per person.My costs are in a different currency, say US$, and are $100 for one person, and then $25…Continue

Started this discussion. Last reply by Matthew Jun 24, 2015.

 

Matthew's Page

Latest Activity

Mirjana left a comment for Matthew
"Dear Matthew,First of all, I would like to introduce myself. My name is Birgit Wagemakers. I am a fourth year student at the university of applied sciences specialist in tourism, in Breda The Netherlands.Currently I am in the final phase of my study…"
Apr 10, 2016
Matthew posted a discussion

SMSing tour guides/drivers/etc

How can I do this? Ultimately I would like to be able to assign a specific resource (driver and/or guide) to a specific product, but as an initial step SMS would be ok. (i.e. when a specific product is booked, an SMS is sent out to the worker, who can then (manually) feedback whether he is able to do the job)I have a Clickatell account.I want to SMS the workers NOT email.See More
Mar 20, 2016
Euan Wilson replied to Matthew's discussion %summary_sale_table% - end date
"Hi Alex,If you’re looking at this token is it also possible to resolve the issue of the date showing up at all? It seems like the %summary_sale_table_start_date% would call in the start date but the %summary_sale_table% should have no date…"
Nov 10, 2015
Alex Bainbridge replied to Matthew's discussion %summary_sale_table% - end date
"Please send us a booking reference / account name (to our support) and we will take a look Thanks. Alex"
Nov 9, 2015
Matthew replied to Matthew's discussion %summary_sale_table% - end date
"No, most of my items span two days, and it always just shows the start date. "
Nov 9, 2015
Alex Bainbridge replied to Matthew's discussion %summary_sale_table% - end date
"I think it does, if the end date is not the start date? Is that your experience also? best wishes Alex"
Nov 5, 2015
Matthew posted a discussion

%summary_sale_table% - end date

Hi,Is it possible to get the %summary_sale_table% to show the end date for the activity?See More
Nov 4, 2015
Matthew replied to Matthew's discussion Payment processor etc. recommendations
"yes maybe I should configure it a bit more, in terms of price, so that lower cost bookings are paid in full. At the moment most of the bookings are low cost, but there are some bigger ones."
Sep 1, 2015
Alex Bainbridge replied to Matthew's discussion Payment processor etc. recommendations
"Hi Matthew OK - well for day tours (which has a similar profile) they tend to look for highly automated transactions (no human touch) - so its 100% payment at point of booking, or nothing Alex"
Sep 1, 2015
Matthew replied to Matthew's discussion Payment processor etc. recommendations
"Hi, A majority of our bookings are made within a week of travel. We don't have many people booking 8 weeks or more out. I did try taking 100% of the payment, but I did wonder whether it was putting people off, so I switched to offering the…"
Sep 1, 2015
Will Plummer replied to Matthew's discussion Payment processor etc. recommendations
"Hi Matthew, We have a solution that will both support the Package Travel Regulations and also provide you with merchant facilities. We also use Spreedly so you get the benefit of what Alex is talking about.  Have a look at www.trustmytravel.com…"
Sep 1, 2015
Alex Bainbridge replied to Matthew's discussion Payment processor etc. recommendations
"Hello Matthew The Payment Express method is for charging a saved card Half the challenge is that there are regulations, called PCI, that relate to credit cards being stored on computer systems. This makes it hard to achieve without something called…"
Sep 1, 2015
Matthew posted a discussion

Payment processor etc. recommendations

Hi,At the moment I use Paypal for receiving payments, which are all in GB£. Customers have a choice of paying 25% deposit, or full balance. Expenses are incurred in IDR, because the activities take place in Indonesia. It costs around 2.5% to turn my GBP in UK into IDR in Indonesia.Where the customer pays only a deposit, it frequently transpires that they have difficulty paying the final balance on arrival, in cash, due to poor financial infrastructure in Indonesia (no card processing…See More
Aug 31, 2015
Matthew replied to Matthew's discussion How to load costs?
"That does the trick. Although I can't see how to price things on a $x + $y per person basis"
Jun 24, 2015
Stewart Campbell replied to Matthew's discussion How to load costs?
"Also maybe look at: Configuration & setup > General tour settings -- in there you find something called Product & price types > Show costs. There is a radio button where you can his and show costs. "
Jun 24, 2015
Stewart Campbell replied to Matthew's discussion How to load costs?
"I am not 100% sure - you might need to wait for Alex/Paul from TourCMS to answer this - but maybe you need to first add a currency and exchange rate for USD (assume your base currency is GBP). I don't work with creating seasons, we work with…"
Jun 24, 2015

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Do you have a website:
http://www.bukitlawang.com
Using TourCMS since:
still trying

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At 1:18pm on April 10, 2016, Mirjana said…

Dear Matthew,

First of all, I would like to introduce myself. My name is Birgit Wagemakers. I am a fourth year student at the university of applied sciences specialist in tourism, in Breda The Netherlands.

Currently I am in the final phase of my study where I do research for the travel company Actief in Tsjechië.

Through these surveys, I want to figure out what the strengths and weaknesses of TourCMS are and what the capabilities of the system are to process data in order optimise internal business processes.

Filling in this survey will take 4 to 8 minutes. If you are interested in the results of this survey you can leave your email address in the suggestions/comments (last question in the survey), and I will send you the results afterwards.

The link below takes you to the survey:

https://nhtv.eu.qualtrics.com/SE/?SID=SV_cHExi5uxddSDJGZ

Thank you very much for you time.

With kind regards,

Birgit Wagemakers

 
 
 

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