TourCMS community

For users of the TourCMS tour operator ecommerce platform

Neil Matthews
  • High Wycombe
  • United Kingdom
Share on Facebook Share

Neil Matthews's Friends

  • Stewart Campbell
  • Laura
  • Actief in Tsjechie

Neil Matthews's Discussions

Responsive Enquiry Forms
2 Replies

Has anyone been through the process of generating 'responsive' enquiry forms?Be really interested in anyone's experiences in taking the HTML generated by the form builder and enabling it for…Continue

Started this discussion. Last reply by Neil Matthews Oct 20, 2016.

Experience using Worldpay
2 Replies

Hi communityWe are considering a switch from Paypal to Worldpay (or ideally the option to use either/both?).The logjam issues have been widely documented, but I wondered if people could share their…Continue

Started this discussion. Last reply by Neil Matthews Oct 9, 2015.

Where has the Bookings Export gone?
1 Reply

The Bookings Export has been removed from the Reports page.We use this for both our accounts and the generation of customer documents. Some of which we MUST prepare this morning.Please can this be…Continue

Started this discussion. Last reply by Alex Bainbridge Jun 14, 2013.

Bridging to our account system
15 Replies

Hi allI'm writing a bridge from TourCMS to our accounting system (Kashflow). Firstly, I'd be interested in whether anyone else already has an automated process in place?I'm working on an…Continue

Started this discussion. Last reply by Neil Matthews Jan 7, 2013.

 

Neil Matthews's Page

Latest Activity

Neil Matthews replied to Actief in Tsjechie's discussion TourCMS Updates
"Thanks for joining the Facebook group Stewart. Looking forward to some interesting debates 'behind closed doors' and hope that other TourCMS users join the group; I think it will save everyone a lot of time over singular research. Cheers…"
Dec 27, 2016
Neil Matthews replied to Actief in Tsjechie's discussion TourCMS Updates
"We think its important that TourCMS customers are able to discuss this topic and also share intelligence on areas like alternative solutions away from the public gaze. I've set up a private group on Facebook - 'TourCMS Independent User…"
Dec 25, 2016
Neil Matthews replied to Neil Matthews's discussion Responsive Enquiry Forms
"Hi Paul Thanks for the reply. Would be interested in anything framework agnostic. Another approach might be to use a form builder (for us, something like https://web-dorado.com/products/joomla-form.html) and put the TourCMS specific requirements…"
Oct 20, 2016
Paul replied to Neil Matthews's discussion Responsive Enquiry Forms
"Hi Neil, In theory it should be fairly responsive as-is, particularly the single column layout (with labels above the form elements) but will see if there's anything we can do in a generic (i.e. framework agnostic) way to improve that. If…"
Oct 20, 2016
Neil Matthews posted a discussion

Responsive Enquiry Forms

Has anyone been through the process of generating 'responsive' enquiry forms?Be really interested in anyone's experiences in taking the HTML generated by the form builder and enabling it for presentation on tablets and smartphones.See More
Oct 19, 2016
Mirjana left a comment for Neil Matthews
"Dear Neil,First of all, I would like to introduce myself. My name is Birgit Wagemakers. I am a fourth year student at the university of applied sciences specialist in tourism, in Breda The Netherlands.Currently I am in the final phase of my…"
Apr 11, 2016
Neil Matthews replied to Neil Matthews's discussion Experience using Worldpay
"Thanks for the insight Ralph. The missed payments piece is a bit worrying! Even 1% of transactions needing manual intervention can easily eat into fee savings. We get near perfect Paypal payments into TourCMS. Your wording suggests this is a TourCMS…"
Oct 9, 2015
Ralph Foulds replied to Neil Matthews's discussion Experience using Worldpay
"Generally good, rates seem pretty fair.  We've had problems with their admin team getting refund direct debits to be collected automatically (no issues with customer side, but they haven't managed to claim the money from our account…"
Oct 9, 2015
Neil Matthews posted a discussion

Experience using Worldpay

Hi communityWe are considering a switch from Paypal to Worldpay (or ideally the option to use either/both?).The logjam issues have been widely documented, but I wondered if people could share their experiences generally outside of this issue.All input gratefully received.NeilSee More
Oct 8, 2015
Alex Bainbridge replied to Neil Matthews's discussion Where has the Bookings Export gone?
"Hi Neil Its at the bottom of the booking search MUCH the best place for it Thanks. Alex"
Jun 14, 2013
Neil Matthews posted a discussion

Where has the Bookings Export gone?

The Bookings Export has been removed from the Reports page.We use this for both our accounts and the generation of customer documents. Some of which we MUST prepare this morning.Please can this be re-instated immediately.See More
Jun 14, 2013
Neil Matthews replied to Mel Palmer's discussion Use of email in Tour CMS
"Hi Alex We are making some changes to our email templates...which kind of worked before but had some annoying large spaces after the image we inserted... The revised code looks even worse in an email...but lovely as rendered HTML in a browser. Where…"
Jan 15, 2013
Neil Matthews replied to Neil Matthews's discussion Bridging to our account system
"Hi Peter Welcome to the TourCMS family. Our integration is live and functioning well - but it was a lot of custom coding to deal with our specific desires and is based on exports rather than an API (which would be fantastic but beyond the time I had…"
Jan 7, 2013
Peter Conway replied to Neil Matthews's discussion Bridging to our account system
"Hi Neil,  We are newly signed up with TourCMS and are currently looking at our accounts options as we want to have as much automation as possible. How has your integration gone with Kashflow? Cheers Peter"
Jan 4, 2013
Alex Bainbridge replied to Neil Matthews's discussion Bridging to our account system
"Hi Laura We should add that to the list of things that you and I ought to have a skype call about Thanks. Alex"
Sep 17, 2012
Laura Payne replied to Neil Matthews's discussion Bridging to our account system
"Hi Alex, we are ending the season and are about to decide on our accounting system, I would love to get feedback about the decision on the possebilities for integration of the accounting systems. Any update?"
Sep 12, 2012

Profile Information

Do you have a website:
http://www.speedchills.com
Using TourCMS since:
2008

Comment Wall (1 comment)

You need to be a member of TourCMS community to add comments!

Join TourCMS community

At 6:54pm on April 11, 2016, Mirjana said…

Dear Neil,

First of all, I would like to introduce myself. My name is Birgit Wagemakers. I am a fourth year student at the university of applied sciences specialist in tourism, in Breda The Netherlands.

Currently I am in the final phase of my study where I do research for the travel company Actief in Tsjechië.

Through these surveys, I want to figure out what the strengths and weaknesses of TourCMS are and what the capabilities of the system are to process data in order optimise internal business processes.

Filling in this survey will take 4 to 8 minutes. If you are interested in the results of this survey you can leave your email address in the suggestions/comments (last question in the survey), and I will send you the results afterwards.

The link below takes you to the survey:

https://nhtv.eu.qualtrics.com/SE/?SID=SV_cHExi5uxddSDJGZ

Thank you very much for you time.

With kind regards,

Birgit Wagemakers

 
 
 

© 2017   Created by TourCMS team.   Powered by

Badges  |  Report an Issue  |  Terms of Service