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Peter Syme
Peter Syme
  • Male
  • Aberfeldy
  • United Kingdom
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Peter Syme's Discussions

Email chasing train
1 Reply

Started this discussion. Last reply by Alex Bainbridge Jan 31.

TourCMS Marketplace question
5 Replies

Started this discussion. Last reply by Evgeny Feb 2.

Customer detail collection any ideas? it is our biggest headache
2 Replies

Started this discussion. Last reply by Peter Syme Jan 21, 2010.

 

Peter Syme's Page

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Evgeny replied to Peter Syme's discussion 'TourCMS Marketplace question'
If I may join the discussion. – We made the decision to use TourCMS as our main production system in the 2012 season. The Marketplace was one of the reasons. However, we see that this is indeed a long-term prospective. Also, you have to spend…
Feb 2
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Alex Bainbridge replied to Peter Syme's discussion 'Email chasing train'
Hi Peter We have chasers that you can setup on bookings (quotes/ provisional bookings too) - but not on enquiries. When you do this manually at the moment - are you using TourCMS enquiry functionality or the bookings for this? I think we have plans…
Jan 31
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Email chasing train

I am pretty sure Tourcms can do this but before I start digging has anyone got Tourcms set up like this1. Customer enquires = office rep replies with details and sets follow up dates2. 1 week later customer gets auto email from tourcms that is relevant to the product the service they enquired about3. 3 weeks later a further auto email goes out asking if they are still interested in product service etcThis goes on until you get a yes or no from the customer. We currently do the above but…See More
Discussion posted by Peter Syme Jan 30
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Peter Syme replied to Peter Syme's discussion 'TourCMS Marketplace question'
Hi Alex Yes part of my review is obviously focused on distribution and the best way to do it. Most of our best agents are just not interested in using marketplace as they have their systems and are happy just to fire us a email. I see the…
Jan 26
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Alex Bainbridge replied to Peter Syme's discussion 'TourCMS Marketplace question'
Hi Peter We can sort you out - its a matter of making your north african product NOT appear in your Scottish product channels - which requires some tweaking to your product filters (we can fix that). Will at least stop the warning emails I know you…
Jan 26
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Peter Syme replied to Peter Syme's discussion 'TourCMS Marketplace question'
Hi Alex Got the FB stuff set up back in April but it does not drive anything. I am doing a complete overhaul of all our websites and online presence and IT provision over the next 6 months so trying to see where the time/effort/reward is worth…
Jan 26
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Alex Bainbridge replied to Peter Syme's discussion 'TourCMS Marketplace question'
Hi Peter Its a bit patchy to be frank. Some are dong great out of the newspaper deals (with UK newspapers) (i.e. 1 booking a month, perhaps, not sure about active holidays though)....  others are finding it a useful way to work better with…
Jan 26
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TourCms Marketplace question

Is the marketplace working for anyone yet?I have limited time allocated to working on our various distribution channels and would like to work out f it is worth putting time into the TourCMS marketplaceSee More
Discussion posted by Peter Syme Jan 26

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Do you have a website:
http://www.rafting.co.uk

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