"Hi,
if you go to the homepage, then 'Reports' and at the top there is 'Report Templates' and you can create a passenger list from there.
You can just fiddle around with the configuration from there.
Hope thats…"
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Rob Rankin's Discussions
How do you ensure customers agree to T&Cs for staff entered bookings
6 Replies
We are finding that sending out quotations/provisional booking emails works great as a call to action on bookings. The only thing is that customers go through the booking engine they have to tick the…Continue
Started this discussion. Last reply by Rob Rankin Jan 17.
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Rob Rankin replied to Rob Rankin's discussion How do you ensure customers agree to T&Cs for staff entered bookings"Hi Luit,
Thanks for the reply and kind words on our website. I think we can probably do the same and say that by booking the tour the customer is agreeing to our terms and conditions (which are included in the quotation email) and disclaimers. Just…"
Actief in Tsjechie replied to Rob Rankin's discussion How do you ensure customers agree to T&Cs for staff entered bookings"Hello Rob,
Here in the Netherlands it is enough to just send the T&C (PDF or printed) to clients as an addendum to e.g. the booking confirmation or the invoice. Some companies have the T&C printed on the back side of the…"
Rob Rankin replied to Rob Rankin's discussion How do you ensure customers agree to T&Cs for staff entered bookings"Thanks Vicki, good advice. I will look into that.
Thanks
Rob"
Vicki Roberts replied to Rob Rankin's discussion How do you ensure customers agree to T&Cs for staff entered bookings"Hi Rob
We give guests the option to use the online system or to use a traditional booking form.
This in then done using 2 different methods.
For new guests when we take the initial provisional booking we email a booking form (and…"
Rob Rankin replied to Rob Rankin's discussion How do you ensure customers agree to T&Cs for staff entered bookings"Hi Alex,
Glad someone is talking to me!
Thanks though, i think what I will do is send them through to the website booking engine so they have to follow the procedure. The only thing there though is that it will be a separate booking, not the same…"
Rob Rankin posted a discussionAgreeing to T&C's and choosing options from quotation email
We are finding that sending out quotations/provisional booking emails works great as a call to action on bookings. The only thing is that customers go through the booking engine they have to tick the box re reading terms and conds. If thy book through a quotation email or make payment directly, how to we get them to agree to T&C's? (i.e. if the booking was added by a member of staff)And we also need to repeat (or incorporate) the process for disclaimers too.Has anyone got any suggestions on…See More
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- Do you have a website:
- http://www.vagabond.ie
- Tell us more about yourself:
- MD of Vagaobnd tours. Tourcms virgin
- Describe your travel products:
- Adventure tours of Ireland
- Using TourCMS since:
- November 2011
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