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TourCMS team's Discussions

TourCMS support opening hours (Christmas / New Year 2012-2013)
1 Reply

Started this discussion. Last reply by John Dec 18, 2012.

Dealing with a system outage on Saturday 17th September 2011
1 Reply

Started this discussion. Last reply by TourCMS team Sep 17, 2011.

TourCMS support opening hours (Christmas / New Year 2010-2011)

Started Dec 20, 2010

 

TourCMS staff shared profile

Latest Activity

TourCMS team posted a blog post

April 2013 - Release note summary (last few months)

Team TourCMS has been busy making core system changes to. So busy that we have almost forgotten to write a release note for a few months saying what we have been upto!At a very top level, the following functionality areas are new and/or vastly improved Hotel pickupsNow able, on a tour by tour basis, set hotel pickup points. A much better approach than the previous, ad hoc, approach of using questions & answers. (Questions & answers were fine, on a company by company basis, but didn't…See More
Apr 11
0 Comments
John replied to TourCMS team's discussion TourCMS support opening hours (Christmas / New Year 2012-2013)
"Happy Holidays!"
Dec 18, 2012
TourCMS team posted a discussion

TourCMS support opening hours (Christmas / New Year 2012-2013)

Here's a quick summary of our business hours during the December holiday season...Please note that during the following dates, we'll be offering a limited support service so like everyone else, we can enjoy the odd mince pie and Christmas film, in between answering your queries: Monday 24th Open
Tuesday 25th Closed
Wednesday 26th Closed
Thursday 27th Open
Friday 28th Open
Monday 31st Open 
Tuesday 1st  ClosedWednesday 2nd OpenThursday 3rd  Back to normal On the days we’re open, we will:- answer…See More
Dec 17, 2012
1 Comment
TourCMS team posted a blog post

9th November - Work ongoing on descriptions, images and moving product configuration around

Variety of important changes made recently to the TourCMS systemProduct configuration* Hotel product types now hidden - although still possible to turn on hotel product types if you go to Configuration & Setup - tours general settings* Freesale tour types (where customer selects a date) - now selectable on a tour by tour basis, but hidden by default. We still think freesale is very useful (especially for the basis of tailor-made tours) but tour departures should be used where they can be*…See More
Nov 9, 2012
0 Comments
Paul commented on TourCMS team's blog post 26th September - New release - many changes to tour setup and configuration
"Hi Aled, Good question!  I have answered you via the helpdesk, however the ideal approach would be to use CSS for this. Paul"
Oct 4, 2012
Aled Rees commented on TourCMS team's blog post 26th September - New release - many changes to tour setup and configuration
"Hi Guys,   I'm not too keen on this: * Descriptions content - removed h1, h2, h3, h4 heading capability from the content fields (really headings should be in your template designs, not in the data.... especially as we have now split the…"
Oct 3, 2012
TourCMS team posted a blog post

26th September - New release - many changes to tour setup and configuration

Many changes this month to TourCMS - most of which are, if you are an existing customer, well worth paying attention to.Agents* Agent login - on start of booking engine - now uses the TourCMS Marketplace agent login credentials not the previously configured agent usernames/passwords. This means that agents only have to remember one set of credentials for any TourCMS customer (of course you as a supplier have to have a commercial relationship with each agent, they can't just sell you…See More
Sep 26, 2012
2 Comments
TourCMS team posted a blog post

30th July 2012 - New release - big round up from last few months

We haven't announced TourCMS developments for a while but we have been hard at work tweaking, improving and changing the system - based on feedback from the 250 local tour operator customers - and our own vision.This release note is a summary of changes made over the last few months:Bookings* Unconfirmed bookings tab - easy to see bookings (arriving shortly) - where not yet confirmed (normal process is that this is for bookings where payments are still due)* Post trip email - can send upto 365…See More
Jul 30, 2012
0 Comments

TourCMS team's Blog

April 2013 - Release note summary (last few months)

Team TourCMS has been busy making core system changes to. So busy that we have almost forgotten to write a release note for a few months saying what we have been upto!

At a very top level, the following functionality areas are new and/or vastly improved

 

Hotel pickups

Now able, on a tour by tour basis, set hotel pickup points. A much better approach than the previous, ad hoc, approach of using questions & answers. (Questions & answers…

Continue

Posted on April 11, 2013 at 10:29am

9th November - Work ongoing on descriptions, images and moving product configuration around

Variety of important changes made recently to the TourCMS system



Product configuration

* Hotel product types now hidden - although still possible to turn on hotel product types if you go to Configuration & Setup - tours general settings

* Freesale tour types (where customer selects a date) - now selectable on a tour by tour basis, but hidden by default. We still think freesale is very useful (especially for the basis of tailor-made tours) but…

Continue

Posted on November 9, 2012 at 4:41pm

26th September - New release - many changes to tour setup and configuration

Many changes this month to TourCMS - most of which are, if you are an existing customer, well worth paying attention to.

Agents

* Agent login - on start of booking engine - now uses the TourCMS Marketplace agent login credentials not the previously configured agent usernames/passwords. This means that agents only have to remember one set of credentials for any TourCMS customer (of course you as a supplier have to have a commercial relationship with each…

Continue

Posted on September 26, 2012 at 9:53pm — 2 Comments

30th July 2012 - New release - big round up from last few months

We haven't announced TourCMS developments for a while but we have been hard at work tweaking, improving and changing the system - based on feedback from the 250 local tour operator customers - and our own vision.

This release note is a summary of changes made over the last few months:

Bookings

* Unconfirmed bookings tab - easy to see bookings (arriving shortly) - where not yet confirmed (normal process is that this is for bookings where payments…

Continue

Posted on July 30, 2012 at 10:16am

9th January 2012 - New release - More tweaks to bookings management, SMS sending and Portuguese

Big roundup of many smaller changes that we have rolled out since the last release note back in November 2011.



User Interface

- Website manager renamed as Channel Manager. Websites also renamed as Channels. (As a reminder, Channels enable you to manage multiple brands or websites within a single account)

- Portuguese booking engine / customer facing documentation (we now support 20…

Continue

Posted on January 9, 2012 at 12:00pm — 1 Comment

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