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For users of the TourCMS tour operator ecommerce platform

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  • Ray Harte
  • Paul Gray
  • Halina Mikolajek
  • Martin Hosie
  • Ralph Foulds
  • Alex Bainbridge

TourCMS team's Discussions

Tour Quality Guidelines
2 Replies

Started this discussion. Last reply by Alex Bainbridge Aug 7, 2013.

TourCMS support opening hours (Christmas / New Year 2012-2013)
1 Reply

Started this discussion. Last reply by John Dec 18, 2012.

 

TourCMS staff shared profile

Latest Activity

Jeremy Smith commented on TourCMS team's blog post 5th September - New release - Agent and customer login (to online booking)
"Where do I check for URL? Is this just a paid option? Thanks"
Jun 27
TourCMS team posted a blog post

February 2014 - The focus of the year ahead

2013 was a busy year for TourCMS with a major increase in suppliers using us to run their websites, their daily operations and their distribution to travel agents, hotel concierges and web affiliates. Collectively we did around 100 million USD through the system (and 2014 is looking like a 200 million USD year) People always ask us what is our focus going forwards? It is actually quite a hard question to answer in public but here goes Day tours & transfersContinue to build great…See More
Feb 19
TourCMS team posted a discussion

TourCMS support opening hours (Christmas / New Year 2013-2014)

Here's a quick summary of our business hours over the next two weeks for the holiday season.During the following dates, we'll be offering a limited support service: Tuesday 24th Open  Wednesday 25th Closed
Thursday 26th Closed
Friday 27th Open
Monday 30th Open 
Tuesday 31st Open  (until 3pm GMT)Wednesday 1st ClosedThursday 2nd OpenFriday 3rd OpenMonday 6th  Back to normal  On the days we’re open, we will:- answer email that looks high priority or urgent relating to account issues (send it…See More
Dec 23, 2013
Alex Bainbridge replied to TourCMS team's discussion Tour Quality Guidelines
"Correct. The tours that are in the TourCMS Marketplace, should have high quality..... but you can have many tours that you use internally, and these don't have to have high quality...... (as no one sees them except for you) At the moment we…"
Aug 7, 2013
Actief in Tsjechie replied to TourCMS team's discussion Tour Quality Guidelines
"Hi Alex, This 80% rule applies to the online tours I presume? We have a lot scaresly used or off line only tours/hotels and it would make no sence to scale all of them up to the 80% rule.  Regards, Luit "
Aug 7, 2013
TourCMS team posted a discussion

Tour Quality Guidelines

Team TourCMS has developed a new set of guidelines for creating top notch tour descriptions and images and to help you improve existing ones.The Tour Quality Guidelines are designed to help get your tour content to an exceptional standard. They include advice such as how long descriptions must be, image sizes etc.The better your tour content quality, the more likely Online Travel Agents might feature it.They are available here:…See More
Aug 7, 2013
TourCMS team posted a blog post

April 2013 - Release note summary (last few months)

Team TourCMS has been busy making core system changes to. So busy that we have almost forgotten to write a release note for a few months saying what we have been upto!At a very top level, the following functionality areas are new and/or vastly improved Hotel pickupsNow able, on a tour by tour basis, set hotel pickup points. A much better approach than the previous, ad hoc, approach of using questions & answers. (Questions & answers were fine, on a company by company basis, but didn't…See More
Apr 11, 2013
John replied to TourCMS team's discussion TourCMS support opening hours (Christmas / New Year 2012-2013)
"Happy Holidays!"
Dec 18, 2012

TourCMS team's Blog

February 2014 - The focus of the year ahead

2013 was a busy year for TourCMS with a major increase in suppliers using us to run their websites, their daily operations and their distribution to travel agents, hotel concierges and web affiliates. Collectively we did around 100 million USD through the system (and 2014 is looking like a 200 million USD year)



People always ask us what is our focus going forwards? It is actually quite a hard question to answer in public but here goes



Day tours &…

Continue

Posted on February 19, 2014 at 12:30pm

April 2013 - Release note summary (last few months)

Team TourCMS has been busy making core system changes to. So busy that we have almost forgotten to write a release note for a few months saying what we have been upto!

At a very top level, the following functionality areas are new and/or vastly improved

 

Hotel pickups

Now able, on a tour by tour basis, set hotel pickup points. A much better approach than the previous, ad hoc, approach of using questions & answers. (Questions & answers…

Continue

Posted on April 11, 2013 at 10:29am

9th November - Work ongoing on descriptions, images and moving product configuration around

Variety of important changes made recently to the TourCMS system



Product configuration

* Hotel product types now hidden - although still possible to turn on hotel product types if you go to Configuration & Setup - tours general settings

* Freesale tour types (where customer selects a date) - now selectable on a tour by tour basis, but hidden by default. We still think freesale is very useful (especially for the basis of tailor-made tours) but…

Continue

Posted on November 9, 2012 at 4:41pm

26th September - New release - many changes to tour setup and configuration

Many changes this month to TourCMS - most of which are, if you are an existing customer, well worth paying attention to.

Agents

* Agent login - on start of booking engine - now uses the TourCMS Marketplace agent login credentials not the previously configured agent usernames/passwords. This means that agents only have to remember one set of credentials for any TourCMS customer (of course you as a supplier have to have a commercial relationship with each…

Continue

Posted on September 26, 2012 at 9:53pm — 2 Comments

30th July 2012 - New release - big round up from last few months

We haven't announced TourCMS developments for a while but we have been hard at work tweaking, improving and changing the system - based on feedback from the 250 local tour operator customers - and our own vision.

This release note is a summary of changes made over the last few months:

Bookings

* Unconfirmed bookings tab - easy to see bookings (arriving shortly) - where not yet confirmed (normal process is that this is for bookings where payments…

Continue

Posted on July 30, 2012 at 10:16am

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