Any email sent from your account will then route via that SMTP email service.
You can also add your own office SMTP email service if you have one (you will do). This makes emails sent from TourCMS and emails sent from you directly, unable to…"
Having said its "overnight", the intention is that its overnight for sure
However say you are in Australia, and the account (in configuration & setup) is set to UK / Europe, it will be UK / Europe overnight, which could be…"
We have questions in the API, questions in the iPad app (that staff can use)...... we haven't quite got it in the backoffice yet (not had enough time) - apart from in a SUPER BASIC read only form"
If you use the "half booking engine" approach, like you currently do, then questions are on the first half, which is the section you manage.
That would only leave the payment section pretty much in the hosted booking…"
Good to meet you. I am a developer and I've worked on integrating our clients software with the TourCMS API.
Overall, it works well however recently we are seeing more and more failures when connecting to your API, specifically very slow response times when confirming a booking.
Our next step is to to re-try submitting a booking in intervals such as 5, 10 and 15 minutes.
Would this be OK to do from your point of view? I could try smaller intervals but I assume that the system is busy and therefore this is causing the slow response times we are seeing and so there's no point trying them immediately after a failure.
Any recommendations you have in relation to this would be welcome, thank you.