For users of the TourCMS tour operator ecommerce platform

All Blog Posts (63)

22nd Oct - New release - lots more tokens (including customer fields)

Quick summary of tonight's release

Bookings management
* Operational note - now larger space to write in (for example to write flight details etc)
* Product codes can now be edited within a booking
* Advanced search - product code search - now also searches against any supplier references on the booking

Booking engine
* Able to turn off "County / State" on a booking engine by booking engine basis (previously this could only be altered on an accou… Continue

Added by TourCMS team on October 23, 2008 at 12:44am — 2 Comments

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14th Oct - New release - PayPal within the booking engine

A few changes to PayPal gone live last night:

* You can add PayPal (for credit card payments) into the booking engine
* PayPal now takes the language setting from the booking engine. French booking engines will show PayPal in French
* We have tweaked the "payment fee" settings on the PayPal tokens. The tokens without fees won't have fees added. The tokens with a fee (for example a 3% credit card fee) will have the fee added when the payment comes into TourCMS

We have up… Continue

Added by TourCMS team on October 14, 2008 at 5:32pm — No Comments

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7th Oct - New release - change in x1 rule and legal invoices

New release went live last night.

Only a couple of tweaks - but worth mentioning.....

x1 rule display
The x1 rule enables a price to be set per product rather than per person (e.g. a villa rental at a single price regardless if it is 3,4 or 5 people in the villa).

The display of this within the booking edit page now will be

(3) 1 50 Euros

rather than

(1) 3 50 Euros

i.e. the quantity and the number 1 have been swapped. This is sl… Continue

Added by TourCMS team on October 7, 2008 at 2:08pm — 3 Comments

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The most luxurious Halong cruise - Ginger and its creators’ story

Ha Long Bay is one of Vietnam’s top ten experiences for foreign travelers. When Ha Long Bay was recognized by UNESCO as a world cultural heritage site in 1997, tourism seemed to be bursting at the seams in this truly unique place. Hundreds of tourist companies, both domestic and international, built their tours on cruises around Ha Long Bay, providing tourists with a wide range of choices for their journeys to enjoy the unique beauty of the bay, which lies along the Hon Gai coastal town in Quang… Continue

Added by Holiday Indochina on October 6, 2008 at 9:31am — No Comments

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1st October 2008 - New release - Enquiry handling

New release gone live tonight

Enquiry handling
An enquiry could be something like a brochure request, a contact us form, a tailor-made tour request etc.
These come into TourCMS as an enquiry record (as well a making a new customer record).

Alternatively, enquiries can be manually added to existing customer records.

Further information from the main TourCMS website
We will be publi… Continue

Added by TourCMS team on October 1, 2008 at 11:59pm — No Comments

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5 top Vietnam beaches promising for perfect “get-away” vacations

With around 2,000 miles of coastline, Vietnam is luckily endowed with a number of white sand and beautiful beaches. The best ones are in the southern part of the country where the sun shines almost year round. Also several nice beaches in the north near Hanoi, but the period most suitable for swimming is limited from May to July or August due to weather conditions. The following beaches is listed north to south, starting with one of Vietnam's most famous beaches China Beach This 20 mile stretc… Continue

Added by Holiday Indochina on September 29, 2008 at 11:20am — No Comments

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Sparkling Halong bay in a full moon night

Tet Trung Thu, as it is known in Vietnam, or the Mid-Autumn Moon Festival is a wonderful, ancient festival that revolves around children. The Festival dates back as far as 15-20,000 years ago in Asia, and is traditionally held on the 15th day of the 8th Lunar Month. This year, the date of the Festival is September 14th, the same day as the full moon. The Mid-Autumn Moon Festival is one of the two most popular festivals in Vietnam, and has been important to families in Vietnam for many years. It… Continue

Added by Holiday Indochina on September 16, 2008 at 8:09am — No Comments

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16th Sept - New release - tax inclusive and some more cost tokens

Tonights release includes

Tax inclusive setting

Previously you would load your prices ex. tax - and configure the sales tax values. TourCMS, within a booking, would then calculate and add the appropriate tax at point of booking.

However, this was causing rounding problems for countries where sales tax is heavily used as people mainly create their sale price (tax inclusive) then worry about non-nice numbers for their internal accounts. TourCMS now supports this.

…

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Added by TourCMS team on September 16, 2008 at 12:30am — No Comments

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13th Sept - New release - Commas in currencies and new customer API

We have improved how financial figures can be entered into TourCMS - and displayed.

We now support the following 4 formats (showing the number one thousand)

1000.00 (Default)
1000,00
1,000.00
1 000,00

You can change this on a website by website basis (for the online booking engine and booking documentation tokens) - as well as within the account settings - for how data is displayed inside TourCMS.

Finally, we have released a new API call to create a… Continue

Added by TourCMS team on September 13, 2008 at 12:30pm — No Comments

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5th September - New release - Agent and customer login (to online booking)

Couple of changes to the online booking engine

Firstly you can now request that either an agent or an existing customer can (or must) login at the start of the online booking process. If you make it mandatory the availability screen will not show until they are logged in.

If you want both agent and customer login then you are going to have to create two booking engines (on your same account) - go to Configuration & Setup - websites - and add a second website.

Note for… Continue

Added by TourCMS team on September 5, 2008 at 7:30pm — 6 Comments

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3rd Sept - New release - New support for Google Chrome

Some minor changes gone live today

Change in how RTF documents open
We have tweaked TourCMS to take advantage of the new Google Chrome web browser that has been designed for web based applications (like TourCMS). As a result we have tweaked how RTF documents open in your web browser. Now they download straight to your desktop (if you are using Google Chrome or Firefox).

The existing functionality (open in a new browser window) is still available - but from the new win… Continue

Added by TourCMS team on September 3, 2008 at 11:00pm — 3 Comments

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29th August - New release - changes booking engine mainly

Significant new release went live last night.

Online booking engine
* Non lead customers - you can now collect all customer details for them (such as address, email address etc)
* All customers - you can collect "other" customer details - for example medical information, passport information etc * You can add your own customer fields to be added as part of the online booking process
* Names for non-lead customers can be made "non mandatory"

Customer recor… Continue

Added by TourCMS team on August 29, 2008 at 9:30am — 4 Comments

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Must - see landscapes in Cambodia

Cambodia offers much for the sightseer and adventurer. From the famed Angkor Wat, the largest ancient temple in the world, to museums and galleries, there is something for everyone. I would like to tell you some must see dsestinations in Cambodia.. Come and check it out !… Continue

Added by activetravelcambodia on August 28, 2008 at 8:00am — No Comments

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Amazing Laos surprises your eyes

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Thought of as the most enigmatic of the th…

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Added by Bobby Nguyen on August 27, 2008 at 10:28am — No Comments

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Vietnam introduction

Vietnam, a name too long associated with the horrors of war, has finally won its last battle - to capture the imagination of the traveling public. A remarkable over 30-year-journey that has reminded the world, the Vietnamese people are resilie… Continue

Added by Holiday Indochina on August 26, 2008 at 4:30am — No Comments

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Laos – Special Unique of Asean

Considered by many seasoned travellers to be the untapped gem of Southeast Asia, the diverse landlocked country of Laos is full of surprises. From the mountainous northern highlands to the 4,000 Islands of the Mekong, this nation of just six million has an incredibly diverse geogra… Continue

Added by Bobby Nguyen on August 8, 2008 at 5:30am — No Comments

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Top things to do in Cambodia

There are so many exciting sights in Cambodia that you’ll hardly find yourself without things to do. Just scrambling around the ruins at Angkor can keep you busy for days if not weeks, or you can climb up for a bird’s-eye view of the complex…

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Added by activetravelcambodia on August 8, 2008 at 4:33am — No Comments

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Understanding Cambodia

We left Ho Chi Minh City and headed to Phnom Penh in Cambodia on the Mekong Express bus, a ride with lovely staff but heavy on the karaoke music playing on the TV and through the speakers. The disco-type…

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Added by activetravelcambodia on July 31, 2008 at 11:07am — No Comments

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25th July - Tweaks to 2 reports

Quick release to improve two reports

Departure report
* Now has rate breakdown in the grey bar.

Arrivals report
* NEW - a quick summary of who is arriving on any particular date.... for both freesale and departure tours. Should be useful for those wanting a quick "document" to print out and check that the correct people have arrived.

We have also tweaked the second screen of the online booking process. In particular, if you don't have any options o… Continue

Added by TourCMS team on July 25, 2008 at 1:30pm — No Comments

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17th July - New release - More customer fields, more booking engine tweaks!

Pretty big release gone live today and in the last few days

Online booking engine
* New language - Australian.....
* County / State dropdown - you can now make the county / state a dropdown rather than just text entry.
* Financial summary note - you can add a note below the financial summary - and also a token in the right column. We see this being used to state to your customers what payment value is owned now (i.e. the deposit value)
* Customer special requir… Continue

Added by TourCMS team on July 18, 2008 at 12:00am — No Comments