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All Blog Posts (107)

12th August 2010 - New release - Changes to hotel products and a few other tweaks

Good release this week with lots of new tweaks

Hotel products

* Display infant / child ages (for a property) in the online booking engine. Can be set by the property

* Able to configure "free infants" for hotel rooms - they count as children for occupancy rules but are priced free

* New hotel price rule - 1-2 adults per person then 3rd adult, 4th adult

* Show multiple durations on step 1 of the booking engine - i.e. show 2 night,… Continue

Added by TourCMS team on August 12, 2010 at 12:56pm — No Comments

29th July 2010 - New release - More hotel price logic, new APIs and single occupancy rules

Lots to report in the latest release

Booking engine

* Zero priced options on step 2 of the booking engine now show their prices as blank (rather than showing zero price)

* Turn options into questions - e.g. useful for pickup points, accommodation choice, t-shirt size etc. Can be an input box or a dropdown. The customer provided answer will be added to the end of the option name so will appear in your reports / booking documentation… Continue

Added by TourCMS team on July 29, 2010 at 8:45am — 2 Comments

14th July 2010 - New release - Agent login and other tweaks

Many tweaks to notify everyone.... all good news (hopefully!)

API, Marketplace, agents and tracking

* Tour search - products are automatically removed from the tour search API reply if they have error 404'ed more than 10 times in a row. This normally happens when you haven't set up a URL for the tour information page. Products automatically are returned again once the issue is resolved.

* Now showing… Continue

Added by TourCMS team on July 14, 2010 at 9:21am — 1 Comment

25th June 2010 - New release - Focus on changes to help you market more effectively

This week's release....


* The widgets are now available in 14 languages - if you take a look at this page - near the bottom - you can see an example in Dutch and another in Spanish.

* Pay Per Click performance report (PPC) - you can now adjust report dates. A new column added to show leadtime by marketing partner. You will probably see that guide websites have long… Continue

Added by TourCMS team on June 24, 2010 at 10:45pm — 3 Comments

16th June 2010 - New release - Improvements and tweaks everywhere!

New release this week........ lots of small changes!

Excel export

* Enquiry export - country name - includes the full country name as a new column

* Enquiry export - address now split into multiple columns (easier to mail merge)

* Booking export - includes the workflow note

* Booking export - can include / exclude bookings that have any staff member on…


Added by TourCMS team on June 16, 2010 at 1:52pm — 3 Comments

7th June 2010 - New release - Beanstream payment gateway and some other minor tweaks

Many small tweaks this week.

Booking engine

* Set default adult numbers for hotel product online bookings

* Able to hide the adult number dropdown on hotel product bookings

* A couple of language tweaks to the Greek language

* Step 1 - better focus on form elements when iframed - meaning that there is less jumping around when iframe is incorporated into your own website

* Link the image at the top of the booking engine to your… Continue

Added by TourCMS team on June 7, 2010 at 9:54pm — No Comments

27th May 2010 - New release - many changes, tweaks and improvements...

We have been so hard at work improving TourCMS that we have somewhat neglected to publicly announce all the good things we have been building. Time to catch up!

Email sending

* Default email sending from TourCMS now goes via a different outbound route than before. You shouldn't notice any difference although we hope it gets through better to various email services where they are more active at filtering for… Continue

Added by TourCMS team on May 27, 2010 at 2:00pm — 2 Comments

5th April 2010 - New release - tweaks to booking engine price display

A couple of tweaks gone live recently that we haven't announced so best we mention them :)

Booking engine

* Step 1 - New switch to hide prices

* Step 1 - New switch to hide product codes

* Step 2 - New switch to hide prices

* Step 2 - New switch to hide product codes

Documentation tokens

* Can turn off product codes for all multi-component bookings (go… Continue

Added by TourCMS team on April 5, 2010 at 9:31am — No Comments

20th March - New release - Change in payment gateways, flags and the API

Big release this week....

Credit cards / payment gateways

* Now implemented that payment gateways only configurable in the booking engine for paying TourCMS accounts (as announced a week ago).

* Laid foundations for adding more payment gateways into TourCMS. We have a long list of gateways we want to work with. One requirement for new gateways is that they must have a hosted payment page (to ensure we and you do not need to be audited… Continue

Added by TourCMS team on March 20, 2010 at 2:43pm — 2 Comments

Minor price change to free, budget and entry TourCMS accounts

Minor price adjustment made today and effective immediately to 3 account levels:

Entry level accounts (20 GBP / 40 USD per month)

Changed from 40 to 30 bookings per month limit

Budget level accounts
(10 GBP / 20 USD per month)

Changed from 20 to 15 bookings per month limit

Free accounts

No longer support payment gateways such as PayPal or… Continue

Added by TourCMS team on March 12, 2010 at 11:00am — No Comments

8th March 2010 - Many improvements to agent setup and marketing tracking

Big release last night with many tweaks / improvements


* Emails and booking documents (invoices / letters) can now fully take correct language settings. Now possible (without any incorrect language words creeping in) to take a booking in French, manage in English and send to a supplier in Spanish. Note that as a result of this change the language setting for a document / email is now set to a website channel - not to a language.… Continue

Added by TourCMS team on March 8, 2010 at 11:32am — No Comments

26th February 2010 - New release - Agent sales ledger controls and other tweaks

New release live


* Only users will full bookings management permission can now download / create documents (such as letters etc). Read only users will not see them

* Can accept payments onto the sales ledger in the a non sale currency. e.g. if you have an account with a base currency of GBP and you sell a specific booking in USD, previously you could only add payments in USD to that booking. Now you can add GBP as well as… Continue

Added by TourCMS team on February 26, 2010 at 9:17am — No Comments

19th February 2010 - New release - Quite a few updates to bookings management

Latest updates

Pricing & product management

* Round sale prices up to the nearest 5, 10 etc. Handy if you are using a % markup - or selling in non loaded currencies so the sale prices uses an exchange rate. Now you can make nice looking prices!

* Can now adjust onsale / offsale for a hotel by date band without resetting the sale prices to zero…


Added by TourCMS team on February 19, 2010 at 6:45pm — 2 Comments

Minor price change to free TourCMS accounts

Minor price adjustment made today and effective immediately

Free accounts previously could make upto 50 bookings without requiring to upgrade to a paying account. We have now adjusted that number down to 25.

The idea of the free account is to permit easy no obligation evaluation. You can also list in the TourCMS Marketplace with a free account (company listing only, no product distribution).

Added by TourCMS team on February 4, 2010 at 10:46pm — No Comments

25th January 2010 - New release - Tweaks to enquiries, emails and bookings

Few changes to report this week


* No longer can supply special offer prices when entering quantity based pricing (i.e prices for 1-10 people based on how many people in a booking). Logically it didn't make that much sense to have the special offer loaded just on bookings with 1 person.

* Feedback wall is removed - we love your feedback - but no one was using the feedback wall as originally intended. Please continue to use these forums to tell us what you… Continue

Added by TourCMS team on January 25, 2010 at 10:37am — 3 Comments

12th January 2010 - New release - Many tweaks to hotel functionality, online booking

First big release of the year - focus has been on usability and introducing a few new price configuration capabilities

Configuration & Setup

* The MS-Word / RTF documenation setup (for creating custom documents such as invoices, pre-departure information packs etc) - has been moved to one place - in Configuration & Setup. Previously tour / option specific documentation setup could be found in the individual tour / option setup sections.

* Quantity pricing -… Continue

Added by TourCMS team on January 12, 2010 at 10:56am — 2 Comments

20th December 2009 - New release - few booking engine tweaks and 3 new languages

In the latest release


* Now support Turkish, Swedish and Romanian taking us to 12 or so languages pre-translated in the booking engine


* Booking name now shown on customer / option summary in advanced report templates

* Fixed booking detail report so doesn't print out a blank sheet of paper before the first booking :)

* Added customer summary to booking detail (as a configuration option)

Booking… Continue

Added by TourCMS team on December 20, 2009 at 8:49pm — No Comments

8th December 2009 - New release - more reports and a few other tweaks

Lots of small tweaks now in the latest version of TourCMS


* Tour/hotel internal note is now visable on the first step of the staff booking engine. Some customers use the internal note to store details about special offers etc hence it is handy having it shown on this step of the booking engine

* Individual users can configure a default website / channel for staff entered bookings. Handy if you have multiple companies in the same TourCMS… Continue

Added by TourCMS team on December 8, 2009 at 10:21am — No Comments

30th November - TourCMS marketplace open for business!

Thank you everyone for your patience while we built the new marketplace - but today we can announce that the marketplace is open for business

Load you standard content (descriptions, images) in the new marketplace fields (on each tour/hotel) and this can then be distributed out to 3rd party websites of your chosing. You do the commercial deal with the 3rd party how you wish - so if they are looking to do a pay per click basis or whether they are an agent - that is fine.

No… Continue

Added by TourCMS team on November 30, 2009 at 8:56am — 2 Comments

10th November 2009 - Minor fix release

A few fixes gone live in the latest release

Tour / Hotel booking engine

* On a multiple room hotel booking the "Continue Booking" button would sometimes not work with a particular browser / PC firewall combination. That has now been replaced with a conventional web link - which can't fail.

* Able to override, on a website channel basis, the default title, first name, surname field labels

Admin section

* Changed the default inactivity… Continue

Added by TourCMS team on November 10, 2009 at 9:09am — No Comments

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